HELPING YOU CREATE YOUR PERFECT HOME
Who We Are
At Abacus Carpets, we are a family-run business with over 40 years of experience in supplying and fitting high-quality carpet and flooring solutions in Richmond, Kew, Chiswick, Barnes, and throughout South West London. Our showroom in Kew features a curated collection of premium brands from around the world, offering an extensive range of designs, materials, and colours. We take pride in our reputation for exceptional customer service, precision fitting, and value for money.
Our Story
Established in 1981, Abacus Carpets has built a strong reputation by consistently exceeding customer expectations. Our team has a wealth of knowledge and experience in helping clients select the perfect flooring to suit their needs. We understand the importance of finding the right flooring solution that not only meets but exceeds your expectations. Our approach is professional, and we take the time to listen to our clients' requirements, providing them with detailed estimates and guidance throughout the process.
Our Services
At Abacus Carpets, we offer a comprehensive range of services designed to meet the unique needs of each client. Our services include:
- Free measuring and home visits
- Sampling and colour consultancy
- Uplifting and removal of old carpets
- Carpet fitting and stair carpet/runner fitting
- Carpet finishing, including whipping and taping
- Installation of hard flooring
- Bespoke rug service
Our Process
At Abacus Carpets, we believe in taking the time to understand our clients' needs and providing them with a personalized service. Our process involves:
- Assistance with selecting the appropriate type of floorcovering
- Guidance on flooring colour and styling with your decor
- Advice on appropriate underlay
- Measurement of the space and provision of an estimate
- Provision of a fitting date
- Securing access to your home
- Installing your new flooring
Testimonials
At Abacus Carpets, we pride ourselves on our commitment to customer satisfaction. Here's what some of our satisfied clients have to say:
I would like to thank Richard and his team for a fantastic job laying Amtico tiles with a border in my Kitchen. Great care was taken with the fitting. I would thoroughly recommend Abacus, a local family business who I have known for 20 years.
Thank you Abacus, I chose my carpet from your roll stock for quickness and my new tenants moved in on schedule. Even I didn't think that could happen. Well done.
What a laugh! My new carpet is made from recycled plastic bottles. And it's soft, I'm well impressed!
Visit Us
We invite you to visit our showroom in Kew and browse through our extensive range of carpet and flooring products. Our knowledgeable staff will be happy to assist you in selecting the perfect flooring solution for your home.
Contact Us
At Abacus Carpets, we are always happy to help. Whether you have questions about our products or services, or simply want to discuss your flooring needs, please don't hesitate to contact us.
Overview
Abacus Carpets has received an overwhelming amount of positive reviews, with all reviewers giving the company 5 stars. The majority of reviews highlight the excellent service, quality of work, and professionalism of the company, with many reviewers stating that they would highly recommend Abacus to their friends and family.
Communication and Service
Several reviewers praised the excellent communication from Abacus, with one reviewer stating that the team was "super polite, professional, efficient and clean". Many reviewers also mentioned the helpfulness of the company, with one stating that they took the time to guide them through the range of carpets and made sure to take on board all of their specific requirements.
Quality of Work
All reviewers were extremely satisfied with the quality of the work done by Abacus, with many mentioning the attention to detail and the professionalism of the fitters. One reviewer was particularly impressed with the expertise of the fitters, stating that they "really know their job".
Timeliness and Efficiency
Several reviewers mentioned that Abacus was extremely efficient, with one reviewer stating that the fitting was completed "on time and with zero fuss". Another reviewer praised the company for being able to deliver excellent service from estimating to sub-floor preparation.
Integrity and Customer Satisfaction
One reviewer was particularly impressed with the company's integrity, stating that they chose to keep their existing underlay as it was in really good condition and refunded them the saving. Another reviewer mentioned that they were extremely pleased with their new carpets and appreciated the effort the team made to ensure they were satisfied with the final result.
Conclusion
Overall, Abacus Carpets has received an outstanding reputation, with all reviewers giving the company 5 stars. The majority of reviews highlight the excellent service, quality of work, and professionalism of the company, making it an excellent choice for anyone looking for a reliable and trustworthy flooring company.

Be the first to review Abacus Carpet.
Write a Review