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At Mayfair, we pride ourselves on being one of the leading insurance providers in the UK, offering a wide range of insurance solutions to cater to the diverse needs of our clients. With over 45 years of experience in the industry, we have built a reputation for delivering exceptional service, competitive premiums, and bespoke policies that meet the unique requirements of our clients.
Our Story
Mayfair Insurance & Mortgage Consultants Ltd was established in 1975, with a mission to provide personalized insurance services to our clients over the telephone and face-to-face at our local office. Over the years, we have expanded our product range to include Specialist Motor Insurance, Home Insurance, Business Insurance, Breakdown Insurance, and Life Insurance, ensuring that we can cater to all our clients' needs.
Our Services
We understand that every client is unique, and that is why we offer a range of insurance solutions tailored to meet their specific needs. Our product range includes:
- Motor Insurance: We offer bespoke motor insurance solutions for all types of vehicles, including performance cars, classic cars, and prestige cars.
- Home Insurance: We provide comprehensive home insurance policies that cater to the needs of homeowners, tenants, and landlords.
- Commercial Insurance: We offer a range of commercial insurance solutions for businesses, including motor fleet insurance, public liability insurance, and employers' liability insurance.
- Life Insurance: We provide life insurance policies that offer financial protection for families in the event of unforeseen circumstances.
Our Commitment
At Mayfair, we are committed to delivering exceptional service, competitive premiums, and bespoke policies that meet the unique requirements of our clients. We pride ourselves on our excellent relationships with some of the UK's largest insurers, enabling us to offer better service, better policies, and better premiums to our clients.
Excellent Customer Service
The majority of reviewers praised the customer service provided by the company, with one reviewer stating that the customer services were "10/10 - very responsive and a pleasure to deal with". Another reviewer mentioned that the team was "incredibly helpful and friendly" and that everything was explained to them clearly. A third reviewer described the staff as "friendly" and praised the good communication.
Helpful and Responsive Mortgage Process
Reviewers mentioned that the company's process of securing a mortgage was handled professionally and efficiently. One reviewer praised the team for guiding them through the process as a first-time buyer, ensuring they had a total understanding of the proceedings. Another reviewer mentioned that the company assisted with setting up insurance and add-on products, making the experience "very hassle-free".
Mixed Experience with Insurance
However, one reviewer had a negative experience with the company's insurance policy. They complained about hidden charges, stating that they were charged to pay by debit card and received multiple cancellation letters. The reviewer felt that the company was unprofessional and overcharging.
Summary of Reviews