Delivering supply chain solutions, redefining logistics
Our Story
Charles Kendall has been a leading provider of end-to-end supply chain management solutions for over 75 years. Founded in 1945, we have evolved from a freight forwarding company into a global force, offering comprehensive expertise in procurement, logistics, and advisory services across diverse industries.
Our Expertise
Our dedicated team of professionals have deep understanding of the challenges faced by modern businesses in today's complex supply chain environment. We offer a comprehensive range of services tailored to each client's unique needs, including:
Procurement Consulting
- Capability assessment and strategy development
- Public Private Partnership (PPP) solutions
- Development aid and procurement agency support
Freight Forwarding
- Air, ocean, and road transport management
- Compliance with industry regulations
- Global tracking and visibility
Export Packing
- Comprehensive packing services for all cargo types
- Expertise in handling oversized and hazardous goods
Logistics
- Extensive range of reworking, repackaging, and event logistics services
- Bespoke packaging and contract packing solutions
Amazon FBA Support
- Seamless FBA preparation and warehousing
- Expertise in customs and tax compliance
- Comprehensive guidance and support for FBA sellers
Beyond the Services
At Charles Kendall, we pride ourselves on our unparalleled customer service, unwavering integrity, and commitment to sustainability. We actively invest in our people, technology, and processes to deliver exceptional value and a seamless supply chain experience.
Our Global Reach
With offices across four regions, we provide our services to clients all over the world. Our ability to adapt to diverse cultures and regulatory environments is what sets us apart.
Our Values
Our core values of excellence, collaboration, integrity, and innovation guide everything we do. We are committed to delivering sustainable solutions that empower our clients and create long-term value.
Staff and Customer Service
The reviewers have mixed opinions about the customer service provided by Charles Kendall Freight. Kevin Dixon praised the staff as "very friendly and helpful", while Ben H. had a particularly negative experience with Teressa in the imports department. Ben stated that Teressa unprofessionally decided not to handle their import, despite having ample time to respond to their query, resulting in a shipment being delivered without customs clearance.
Operations and Logistics
The freight company's operations and logistics were praised by several reviewers. Kevin Dixon appreciated the ample turning space for HGVs, indicating that the company's facilities are well-suited for large vehicles. Wayne Spratt commended the company's "one stop shop" approach, offering a range of global supply chain solutions. Jeffrey Shand also recommended the company, stating that they "always strive to meet requirements".
Management and Communication
Ben H.'s experience highlights the importance of effective communication and management. Teressa's lack of professionalism and failure to respond to emails or calls left Ben's shipment in limbo, resulting in a negative experience. This incident highlights the importance of clear communication and transparency in freight management.
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