Compassionate care for pets and owners across Somerset
At Isle Valley Vets, we're dedicated to providing top-class care for pets and owners across Somerset. Our gold level cat-friendly practice boasts top-of-the-range facilities, excellent equipment, sustainable values, and a strong attention to detail. Our dedicated team has been looking after local pets since the 1970s and offers an attentive and compassionate service at our fully-equipped branch in Stoke-sub-Hamdon.
Our Services
We understand that your pet is a beloved member of your family, and we're committed to providing the best possible care for them. Our comprehensive range of services includes vaccinations, microchipping, neutering, flea, tick, and worm treatment, dental care, and travel health certificates for pets traveling abroad. We also offer a Pet Health Plan, which allows you to budget for your pet's healthcare and provides access to exclusive discounts and benefits.
Our Story
Founded in 1977 under the name Grant and Grant, we started out at a small site in Hinton St George and soon expanded to form Grant and Partners in 1991. We changed our name to Isle Valley Vets in 2012 and relocated to our large, purpose-built premises in Stoke-sub-Hamdon, where we've been ever since! Our friendly and conscientious team is committed to providing the best service to our patients and clients, and many of them have been with us since our Grant and Partners days.
Our Facilities
Our modern facilities allow us to offer top-quality services, including sophisticated diagnostics, puppy parties with our nursing team, comprehensive inpatient care, and in-house laboratory testing. We're proud to hold gold level cat-friendly status, which is a huge achievement and means that we've been recognised by the International Society of Feline Medicine for the steps we take to keep our feline patients comfortable and happy. You can expect to see cat-friendly features like our separate cat waiting room, which gives our feline patients and owners peace of mind when coming to see us.
Our Commitment
We're committed to providing exceptional care to our patients and clients, and our highly qualified team has heaps of experience. We're proud of our attention to detail, which sets us apart from the rest. We make extra efforts to ensure that you and your pet have the best experience with us. We're also big on sustainability and run a TerraCycle recycling scheme, allowing us to recycle our pet food and plastic packaging, medicine blister packs, and PPE.
Staff and Service
The staff at the veterinary clinic have received high praise from reviewers. The vets are described as "very nice" and "kind", with one reviewer mentioning that despite a language barrier, they were still thorough in their examination. The staff are also commended for being "helpful" and "caring" in their approach.
Communication
Effective communication is highlighted as a strength of the clinic, with one reviewer noting that the vet "explained easily" and another mentioning that they were happy to answer questions, no matter how trivial they may seem.
Covid-19 Precautions
The clinic's covid-19 plans are also praised, with one reviewer mentioning that they felt safe due to the measures in place.
Overall Experience
Overall, the reviewers are extremely satisfied with their experience at the clinic, with all reviewers giving a 5-star rating. The vets and staff are seen as approachable, caring, and thorough in their care.
