Experience the Art of Fine Jewellery, Locally and Honestly
Kemps Jewellers is a family-run business that has been selling jewellery since 1881. We are proud of our first-class reputation and commitment to providing excellent customer service. Our local, one-of-a-kind business loves being part of and supporting our local community. We believe that buying jewellery should be an enjoyable experience, and we strive to make it a memorable one for our customers.
Our Services
At Kemps Jewellers, we offer a wide range of new and second-hand jewellery, including rings, necklaces, bracelets, earrings, and more. Our team is dedicated to providing honest, first-class service to our customers. We take pride in our expertise and offer a wealth of knowledge to help you make the right choice. Whether you're looking for a special gift or a new addition to your personal collection, our friendly and knowledgeable staff will guide you through our extensive range of products.
Our Expertise
We take pride in our expertise, backed by the services of a first-class goldsmith in Hatton Garden, London. We offer a free ring cleaning and inspection service for insurance purposes. We also provide a competitive rate for scrap gold, allowing you to offset the cost of your purchase. Additionally, we offer interest-free payments to make your purchase more affordable.
Why Choose Kemps Jewellers?
We are proud of our first-class reputation and commitment to excellence. Our customers appreciate our honest and local approach to business. By supporting us, you will be supporting your local community, as shopping locally keeps money in the local economy. We offer a personal and relaxed shopping experience, which is often lacking in larger chain stores or online retailers.
Our Gallery
Browse through our product gallery to view our extensive range of new and second-hand jewellery. We continuously update our inventory, so be sure to check back regularly for new arrivals. If you're searching for something specific, please get in touch with us, and we'll be happy to assist you.
Exceptional Customer Service
The majority of reviewers praised Kemps Jeweler's exceptional customer service, highlighting the friendly and helpful staff, particularly Jackie, who went above and beyond to assist customers. Many reviewers appreciated the personal touch and attention to detail provided by the staff, making them feel valued and cared for.
Quality and Value
Reviewers were also impressed with the quality of the jewelry and the competitive prices offered by Kemps Jeweler. Several reviewers praised the excellent levels of customer care, value, and professionalism at the store. One reviewer was delighted to find that the store had charged 20 less than the quoted price and had the item ready in half the estimated timeframe.
Positive Experiences
Many reviewers had positive experiences with the store's repair services, including ring resizing, polishing, and fixing broken jewelry. One reviewer was thrilled to have a cherished ring resized and polished, which now fits perfectly. Another reviewer praised the store's ability to fix a gold bracelet quickly and affordably.
Negative Experiences
However, two reviewers had negative experiences with the store. One reviewer had a poor experience with a watch strap that tore within a few days, and the owner initially doubted their integrity before eventually agreeing to a refund. Another reviewer was unhappy with the quality of a pair of earrings purchased from the store, which had a crack in the base. Although the issue was eventually resolved, the reviewer felt judged and not believed by the staff.
