First Choice Lighting is a leading online store offering a dazzling array of lighting solutions for every corner of your home. We believe that exceptional lighting can transform any space, enhancing both the functionality and aesthetic appeal of your surroundings.
Our Vision
Our vision is to empower people to illuminate their spaces with elegance, functionality, and affordability. We curate a diverse selection of high-quality lighting products to cater to diverse tastes, budgets, and project requirements.
What We Offer
Our extensive collection includes:
- Recessed lighting: Sleek and discreet lighting solutions for ceilings and walls, creating a seamless and contemporary ambiance.
- LED lighting: Efficient and environmentally friendly light bulbs in various shapes, sizes, and color temperatures.
- Plinth and decking kits: Elegant and easy-to-install lighting systems to illuminate patios, gardens, and outdoor spaces.
- Pendant lights and chandeliers: Statement-making lighting features for dining areas, living rooms, and other common spaces.
- Ceiling fans: Efficient and stylish ceiling fans that circulate air and enhance comfort.
Quality & Value
At First Choice Lighting, we prioritize quality and affordability. Our products are carefully chosen to offer exceptional value, without compromising style or functionality. We also offer:
- Competitive pricing: We strive to provide competitive prices without sacrificing quality.
- Free UK delivery: Enjoy free shipping on all orders, ensuring cost-effectiveness for our customers.
- Easy returns: We offer hassle-free returns and exchanges for your peace of mind.
Customer Service & Support
Our dedicated customer service team is here to assist you with any inquiries, offering:
- Responsive and personalized responses to your questions and concerns.
- Expert advice on lighting design and installation.
- Assistance with bulk orders and custom projects.
Join us on your lighting journey and discover the perfect solutions to illuminate your dreams!
Customer Experience with First Choice Lighting
Product Quality and Issues
The reviews highlight some issues with the quality of the products received from First Choice Lighting. Some customers reported receiving damaged or faulty products, such as cracked lamps or drooping lights. These issues were not always resolved satisfactorily, with some customers being refused refunds or replacements due to the company's policies.
Customer Service
The customer service of First Choice Lighting received mixed reviews. Some customers reported excellent service, with quick and friendly responses to their queries and issues. However, others experienced poor service, with delayed or no responses, and refusal to assist with damaged or faulty products.
Delivery and Packaging
There were some issues with delivery and packaging, including delayed or missing items, and excessive packaging that did not prevent damage to the products.
Positive Experiences
On the other hand, many customers reported positive experiences with First Choice Lighting, including great value for money, quick delivery, and excellent customer service. Some customers praised the company's attention to detail and willingness to resolve issues promptly.
