Exceeding Expectations, One Let at a Time.
At Barton Wykes, we're an independent residential lettings agency specializing in flat and house lettings for Plymouth and the surrounding areas. Our focus is on providing a first-class experience for landlords and tenants alike. As an established independent letting agency, we offer a unique service tailored to each client's individual needs.
Our Services
Our professional, customer-focused team offers an exceptional service throughout every stage of the letting process. We aim to make the letting process as straightforward as possible, with friendly, professional advice, transparent fees, and no hidden extras. Our services include:
- Residential lettings agency specializing in flat and house lettings
- Expert advice on property valuations and rental yields
- Comprehensive property management services
- Thorough tenant referencing and vetting
- Regular property inspections and maintenance
- Out-of-hours emergency support
Our Promise
At Barton Wykes, we're committed to providing the best possible experience for our landlords and tenants. Our promise includes:
- Quick response times - we'll contact you within 24 hours of receiving an enquiry
- Out-of-hours contact details for emergencies
- Detailed property inspections before, during, and at the end of each tenancy
- Thorough tenant referencing and vetting
- No hidden costs - we'll provide you with a full list of our charges upfront
- A support network of professional contractors for any issues that may arise
Meet the Team
Our team is led by Max Strelling, Director, who combines experience as both a landlord and tenant with extensive local knowledge and a background in customer service. Kate Strelling, Director, concentrates on maintenance and property inspections, ensuring all properties are well looked after. Jo Drake, Office Manager, has a strong background in customer service and conducts viewings, inspections, and valuations.
Get in Touch
For all enquiries, please contact the team at Barton Wykes. We're always happy to help and look forward to working with you.
Overview of Reviews
The reviews of Barton Wykes, a letting agent in Plymouth, are overwhelmingly positive. The majority of reviewers have given 5-star ratings and praised the company's professionalism, efficiency, and friendly approach.
Customer Service and Communication
Reviewers have consistently praised the company's customer service and communication. Max, Kate, and the team have been described as "amazing", "friendly", "supportive", and "empathetic". Many reviewers have mentioned that the team is always responsive and helpful, making the rental process smooth and efficient.
Professionalism and Efficiency
Barton Wykes has been commended for its professionalism and efficiency in managing properties and finding suitable tenants. Reviewers have praised the team's ability to understand their needs and requirements, and to provide accurate valuations and efficient management of the rental process.
Tenant and Landlord Satisfaction
Both tenants and landlords have expressed high levels of satisfaction with Barton Wykes' services. Tenants have praised the company's responsiveness to maintenance issues and its helpfulness in resolving problems. Landlords have commended the company's ability to find suitable tenants and manage properties efficiently.
Negative Review
One reviewer, Habib Ulebor, gave a 2-star rating and expressed dissatisfaction with the company's handling of their application. However, this review is an outlier among the overwhelmingly positive reviews.
