Who we are
Butler & Daughter Removals and Storage is a family-run business based in Sutton Coldfield, Birmingham, with over 30 years of experience in all aspects of removals. We take pride in offering a professional, reliable, and affordable service for both residential and commercial moves.
Our Mission
Our aim is to make your move as smooth and stress-free as possible. We understand that relocating can be a daunting experience, so we strive to provide a supportive and helpful service from start to finish.
1. Residential Moves
We offer comprehensive domestic removals for:
- House moves
- Flats and apartments
- Student moves
- Furniture removals
- Packing and unpacking services
2. Commercial Moves
We specialize in:
- Office removals
- Warehouse and business premises moves
- Secure document and equipment storage
3. European Moves
We can assist you with international moves across Europe, including:
- France
- Spain
- Italy
- Portugal
- Netherlands
- Cyprus
- Belgium
- Germany
Why Choose Butler & Daughter?
- Experience: Decades of expertise in removals and storage.
- Professionalism: Fully trained and uniformed staff, dedicated to providing excellent customer service.
- Competitive Rates: Affordable and transparent pricing tailored to your needs.
- Communication: Clear and consistent communication throughout the process.
- Reliability: Committed to delivering a punctual and efficient service.
Our Values
- Customer Focus: We prioritize your needs and safety.
- Integrity: We operate with honesty and transparency.
- Professionalism: We deliver high-quality services with attention to detail.
- Sustainability: We are committed to eco-friendly practices.
- Community: We actively support local initiatives.
Overall Experience
The majority of customers had a positive experience with Butler & Daughter Removals, praising the company's polite and friendly staff, professional service, and competitive prices.
Positive Experiences
Customers appreciated the hassle-free moves, with team members being flexible, patient, and helpful. The removal process was seamless, with efficient packing and unpacking, and quick communication throughout.
Negative Experiences
However, one customer had a disappointing experience. The removal team was late and did not complete the move, leaving half the items behind, and then presented an additional bill to complete the remainder of the move.
Examples of Positive Reviews
Gary Phillips, Adrian Colledge, Agnes Fung, James Hartley, Isobel Pearsall, Kalli J., Katie Arnold, and Keith Menear all praised the company's service, with remarks such as "Brilliant service from start to finish", "A first-class service", "Highly recommend", and "Excellent, very efficient and professional".
Examples of Negative Review
Steve, the dissatisfied customer, complained about the removal team's attitude, lack of organization, and additional charges.
