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Experience the art of hospitality, redefined

Our Story

At City Apartments, we understand the needs of business travellers and have been catering to their requirements for over two decades. Founded in 1999, our philosophy is built around providing a welcoming and hassle-free experience for our guests. We believe that a home away from home is not just a place to rest your head, but a sanctuary that allows you to focus on what matters most - your work.

Our Services

Our serviced apartments in the City of London offer the perfect blend of comfort, convenience, and luxury. From the initial welcome to the end of your stay, our dedicated team is committed to ensuring that you have a seamless and enjoyable experience. Here are some of the services we offer:

Personal Welcome

Upon arrival, you will be greeted by our friendly Guest Services Team, who will make sure you have everything you need to make your stay comfortable. Whether it's a warm smile, a soothing cup of coffee, or a helping hand, we're always happy to assist.

Welcome Pack

As a valued guest, you'll receive a complimentary welcome pack, packed with essentials to get you started. From fresh food to luxurious toiletries, we've got you covered.

Unlimited Fibre Internet

Stay connected with our super-fast fibre internet, available in all our apartments. Whether you need to make a quick call or check your emails, our high-speed internet keeps you productive and connected.

Freeview TV & On-Demand Services

Unwind with our state-of-the-art TVs, featuring over 70 standard channels and up to 15 HD channels. Plus, you can connect to your favourite on-demand services via our superfast fibre broadband.

24/7 Guest Services Team

Our dedicated team is available around the clock to ensure that any of your needs are met. Whether it's a last-minute request or a special request, we're always here to help.

Local Gym Facilities

Stay fit and fresh on-the-go with our conveniently located gym facilities. Our Guest Services Team can provide recommendations and information to help you get the most out of your workout.

Weekly Maid Service

Leave the cleaning to us! Our professional housekeeping team will ensure your apartment remains sparkling clean and tidy throughout your stay.

Laundry & Dry Cleaning

Take advantage of our on-site laundry facilities or let us take care of your garments with our dry cleaning services.

Meet Our Team

At City Apartments, we pride ourselves on our dedicated and passionate team. From our Guest Services Executives to our Maintenance Team, every member of our staff is committed to delivering exceptional service and ensuring that your stay is truly exceptional.

Contact Us

At City Apartments, we're always here to help. Whether you have a question, request, or simply need some advice, don't hesitate to get in touch.

Reviews (57)
Write a Review
Positive: The service apartment has been praised for its convenient location, great service, clean facilities, and thoughtful touches such as a welcome pack.
Negative: Some guests have mentioned that the room size can be small, and in some cases, ventilation may be an issue, and one guest was disappointed with the value of the welcome pack.

Overview of Service Apartment Experience

The majority of guests have reported a positive experience at the service apartment, praising its convenient location, great service, and clean facilities.

Location and Accessibility

Guests have appreciated the apartment's central location, making it ideal for short business trips. The proximity to Cannon Street and the rest of central London has been highlighted as a major advantage.

Service and Staff

The service apartment's staff have been commended for their friendly and responsive nature. They have been helpful in providing assistance, such as obtaining a gym pass, and have ensured that guests feel welcome with a thoughtful welcome basket.

Cleanliness and Facilities

The apartments have been described as clean and well-maintained, with a weekly cleaning schedule in place. The facilities have been praised for being comprehensive and meeting the needs of business travelers, with some guests appreciating the thoughtful touches such as a welcome pack.

Room Size and Ventilation

Some guests have mentioned that the room size can be small, and in some cases, ventilation may be an issue. However, these comments are minor and do not detract from the overall positive experience.