Transforming Your Look, One Strand at a Time
At Trilogy Hair Salon, we pride ourselves on being one of the leading hair salons in Sutton Coldfield. With a combined wealth of experience, our owners, Alexa Lees and Gill Lockley, have travelled the world, been part of UK art teams, and have won several prestigious awards. Our talented team of stylists are creative, motivated, inspirational, and specialists in a variety of techniques, including the latest colours, cutting, and styling trends.
Our Vision
Our vision is to deliver a bespoke, high-standard, and individualized service to each and every one of our valued clients. We achieve this by using only the highest quality professional hair products and staying up-to-date with the latest styles and trends specific to our clients' requirements.
Meet The Team
Our team is comprised of highly skilled and passionate stylists, including Creative Director Scarlett, Senior Stylist Liam, Receptionist Jess, and Graduate Stylist Sophie. Each member of our team is dedicated to providing an exceptional experience for our clients.
Services and Prices
We offer a wide range of services, including cutting and styling, colouring and treatments, fringe trimming, and bridal packages. Our prices are competitively priced, with packages to suit every budget. From the latest cutting and styling trends to bespoke colour schemes, we have something for everyone.
Opening Hours and Location
We are conveniently located at 39 Boldmere Road, Sutton Coldfield, West Midlands, B73 5UY. Our opening hours are Monday to Saturday, with extended hours available by appointment. For directions and contact details, please visit our website.
Competitions & Awards
We are proud to have received numerous awards and accolades over the years, including the Lanza certificate of excellence in 2017. We have also hosted various charity fundraising events, including a charity ball in aid of cancer support center, which raised an impressive total of 6,440.
Our Commitment
At Trilogy Hair Salon, we are committed to providing an exceptional service to every client, every time. We use only the highest quality products, stay up-to-date with the latest trends and techniques, and are dedicated to delivering a bespoke and individualized service.
Poor Customer Service and Unpleasant Experience
Trinity Salon has been criticized for its poor customer service. Two reviewers, Charlotte Breen and Matilda Tila, have given the salon a 1-star rating, with Charlotte's daughter being reduced to tears by a senior stylist and Matilda feeling embarrassed and unhappy with her hair.
Good Reviews
On the other hand, many reviewers have had a positive experience at Trinity Salon. Several reviewers have praised the salon's lovely ambience, friendly staff, and excellent haircuts. Shikha Murarka, Lily Ravenhill, Jojo B, Philip King, Lorraine Rogers, Linda Pearce, Helen Williams, and Alexandra Amelia have all given the salon a 5-star rating, with many mentioning their favorite stylists, such as Sophie and Liam.
Standout Features
Some reviewers have highlighted the salon's commitment to listening to customers and delivering results. Liam, in particular, has been praised for his attention to detail and ability to make customers feel at ease.
Negative Comments
While most reviewers have had a positive experience, Charlotte Breen's review highlights a specific incident of poor customer service, and Matilda Tila's review mentions a negative attitude from a stylist.
