Providing high-quality services to keep you on the right foot
At Toms Shoe Repairs and Trophies, we are a family-owned and operated business with a rich history dating back to 1993. Founded by Tom and his son Paul, our mission is to provide high-quality services in shoe repair, key cutting, engraving, and trophy making. We take pride in our expertise and dedication to delivering exceptional customer service to our customers in Richmond, Sheen, Twickenham, Surrey, and surrounding areas.
Shoe Repairs
Our traditional cobblery services include reheeling, patching, stitching, and repairing shoes, as well as customising leather bags and shoes. We use the best materials, including Oak bark-tanned leather, Prime veg-tanned leather, Vibram, Svig, Dunlop, and Indiana rubber soles. Our skilled craftsmen ensure that every repair meets the highest standards of quality and longevity.
Key Cutting
With over 27 years of experience, we have built an extensive range of key stocks, including more than 2,400 different keys. Our expert key cutters can cut keys while you wait or while you shop. We cater to various brands, such as Yale, Avocet, Union, VanVault, Chubb, Legge, Era, Asec, Banham, Lowe & Fletcher, Fortress, Cisa, Master, Wagner, and Winkhaus.
Shoe Care
At Toms, we understand the importance of keeping your shoes looking their best. Our extensive range of shoe care products includes beeswax polish from renowned brands like Saphir and Kiwi. We also stock shoelaces, insoles, shoe horns, protector sprays, and brushes. Pop in and grab some supplies today to keep your shoes looking their best.
Engraving
Our engraving services cater to various needs, from trophies and awards to personal gifts. We charge a flat rate of 2.50 per engraved plaque on a trophy purchased from us. Our expert engravers will centre your text and ensure that the engraving meets your expectations. For our full range of trophies, click on the footer link Trendsetting Awards 2024.
Pet Tags
Our pet tags are available in various designs and materials. Showing 8 results for Pet Tags. Bone Pet Tag 20mm Black is just one of the many options available. We also offer Custom Pet Tags in various shapes, sizes, and materials.
At Toms Shoe Repairs and Trophies, we pride ourselves on our commitment to excellence, quality, and customer satisfaction. Whether you're in need of shoe repairs, key cutting, shoe care products, or engraving services, we are here to help. Please feel free to visit us or contact us for any of your needs in shoe care and trophies.
Overall Experience
The reviews highlight a mix of positive and negative experiences at the locksmith shop. One reviewer had a terrible experience with poor service, while the majority of reviewers praised the shop for its quick, easy, and reasonably priced services.
Quality of Service
The majority of reviewers praised the quality of service, with many commenting on the quick turnaround times, reasonable prices, and friendly staff. Reviewers were impressed with the work done on their boots, keys, and other items, with many saying they would highly recommend the shop to others.
Staff
The staff were praised for their helpfulness, kindness, and willingness to go above and beyond to meet customers' needs. Reviewers mentioned Tom and Paul by name, saying they were efficient, friendly, and perfectionists in their work.
Negative Experience
One reviewer had a terrible experience with poor service, describing the staff as unclear, dismissive, unkind, and unhappy with their work.
