Experience you can trust, for over 50 years
At Shelbourne Motors, we're a family-owned business that has been serving Northern Ireland for over 50 years. We're proud to be one of the most established car dealers in NI, with a reputation for providing exceptional customer service and a wide range of new and used cars for sale.
Our Services
We offer a comprehensive range of services to meet the needs of our customers. From buying new or used cars, to servicing and maintenance, we've got you covered. Our state-of-the-art facilities and knowledgeable team ensure that you receive the best possible experience when dealing with us.
Car Sales
We represent some of the world's top brands, including Toyota, Renault, Kia, Dacia, and Nissan. Our extensive range of cars and vans caters to all everyday needs, and our expert advisors are on hand to help you find the perfect vehicle.
Motability and Rental
We're also proud to offer Motability services, helping people with disabilities to get on the road. Additionally, our rental services provide an affordable and convenient way to get behind the wheel.
Servicing and Maintenance
Our servicing and maintenance department is equipped with the latest technology and staffed by highly-trained technicians. We offer a range of servicing options, including MOTs, repairs, and maintenance packages, to keep your vehicle in top condition.
Our Commitment to You
At Shelbourne Motors, we're committed to providing outstanding customer service every step of the way. From the moment you enter our dealerships, we aim to deliver a friendly, personal experience that exceeds your expectations.
Unsatisfactory Experience
One reviewer, Ian Richardson, had a disappointing experience with the company. He booked a 16-seater minibus and paid a deposit, but was subsequently told that there was a mix-up with bookings. Despite his efforts to resolve the issue, Richardson was left feeling disappointed and frustrated with the company's lack of apology or compensation.
Excellent Experience
On the other hand, several reviewers had very positive experiences with Shelbourne Auto Select. The staff were described as friendly, knowledgeable, and helpful. Reviewers praised the company's after-sales service, and several mentioned specific employees, such as Kyle Purdy and Ryan Simpson, who went above and beyond to ensure customer satisfaction.
Disappointing Experience
However, not all reviews were positive. Two reviewers, John C. and Helder Santos, had negative experiences with the company. John C. felt ignored by the staff during his visit, while Helder Santos had issues with a used car he purchased, which had various problems and was sold to him with false information.
Summary of Reviews
The majority of reviews were positive, praising the company's staff and service. However, a few reviewers had disappointing experiences with the company, which were largely concerning issues with bookings, customer service, and the quality of vehicles sold.
