Trust us to care for your furry friends, because we care!
At Brunton Residential, we believe that the whole process of buying, selling, letting, or renting a property in Newcastle should be straight forward and uncomplicated. That's why we're committed to providing a personal and professional service to our clients, whether you're a buyer, seller, tenant, or landlord.
Our Story
As an independent residential sales and lettings agency based in Newcastle upon Tyne, we've been on a mission since 2015 to get the best results for our clients. We use our expert property marketing strategy to ensure you get the best price, and our team of experienced professionals will guide you every step of the way. Whether you're looking for your next home, need tenants for your property, or want to make the most of our property management service, we're here to help.
Our Services
We offer a range of services designed to make the process of buying, selling, letting, or renting as smooth and stress-free as possible. Our services include:
- Residential Sales: Our expert team will guide you through the process of selling your property, from marketing to negotiation and completion.
- Professional and Student Lettings: We'll find the perfect tenant for your property, and our property management service ensures that everything runs smoothly.
- Property Management: Our experienced team will take care of your property, giving you peace of mind and maximizing your returns.
Our Promises
At Brunton Residential, we take our responsibility to our clients very seriously. That's why we've created the Brunton Residential Buyers' Charter, promising to:
- Treat you with honesty, respect, and professionalism
- Provide timely feedback on any offers you've made
- Respond to your questions and enquiries within a working day
- Answer all of your questions in a patient and professional way
What Our Clients Say
Don't just take our word for it - our clients rave about our service! Here's what some of them have said:
"Brunton Residential took on my daughter's house sale and with Simon's help and advice, the property was sold within a couple of months. Very helpful, returning phone calls and messages promptly and efficiently." - Caroline R
"Excellent service with a growing, experienced, and knowledgeable team. Would highly recommend." - Damian W
"Fantastic service. Best letting agency I've used in 12 years of renting. All issues have been dealt with quickly and efficiently. Thank you Brunton!" - Chris A
Overview of Reviews
Positive Experiences
- Friendly and professional staff, particularly Jess, Wendy, Natasha, and Rebekah
- Excellent communication and support throughout the buying and selling process
- Efficient and prompt service, with quick responses to queries
- Skilled and knowledgeable staff, particularly in the local area
- High-quality marketing and presentation of properties
Negative Experiences
- Terrible service and unhelpful staff, particularly Hannah
- Lack of support and communication during critical moments in the buying process
- Prioritization of the seller's interests over the buyer's
- Unpredictable and stressful experience due to chain collapses
Common Themes
- The majority of reviewers had an excellent experience with Brunton Residential, praising the staff's professionalism, communication, and support.
- A few reviewers had negative experiences, citing poor service and communication.
