Welcome to Golden Castle, the premier destination for high-quality, independent caravan sales and services. Nestled in the heart of the great outdoors, our business has been fuelling adventures and creating lasting memories for 47 years. Our journey began in the summer of 1977, and since then, we've grown into a trusted name, offering a great selection of new and used caravans that promise comfort, style, and reliability.
Our History
Formed in the summer of 1977 by Richard Dee and his father-in-law Bert Miles, Golden Castle has been one of the south-west's leading independent caravan retailers ever since. From humble beginnings, we've grown into a trusted name, offering a great selection of new and used caravans that promise comfort, style, and reliability. Our 2-acre site on the A38 at Twigworth, Gloucester is the perfect place to find the ideal van for your needs.
Our Services
At Golden Castle, we're dedicated to providing personalized service, expert advice, and top-notch products to ensure that your caravaning experience is nothing short of exceptional. Our services include:
- Caravan Sales: We stock a wide range of new and used caravans from top brands, including Coachman Caravans and The Swift Group.
- Motorhomes: We have a growing range of motorhomes from leading manufacturers, catering to different needs and budgets.
- Awnings: We're a dealer of leading brands, including Isabella, Ventura, Vango Air, Starcamp, and Dorema awnings and porches.
- Accessories: Our accessory shop has everything you need for a great holiday, from kitchen utensils to satellite and TV equipment.
- Service Centre: Our experienced technicians are on hand to provide expert advice, maintenance, and repair services for your caravan or motorhome.
- Part-Exchange Promise: We'll do everything possible to give you the best part-exchange deal for your caravan or motorhome.
Our Promise
At Golden Castle, we believe that the journey is just as important as the destination. That's why we're committed to providing personalized service, expert advice, and top-notch products to ensure that your caravaning experience is nothing short of exceptional. Whether you're a seasoned caravanner or just starting out, we're here to help you create lasting memories.
Exceptional Customer Service and Products
The reviewers praised the exceptional customer service provided by the staff at Golden Castle Caravans. Many reviewers mentioned the helpfulness and friendliness of the staff, with some even mentioning specific names such as Kevin, Alex, and Chris. The staff went above and beyond to ensure customers were satisfied, with one reviewer stating that Alex made the purchase of their new caravan an "absolute delight".
Wide Range of Caravans and Accessories
The reviewers were impressed with the wide range of caravans and accessories available at Golden Castle Caravans. Many reviewers mentioned the variety of caravans on display, including Swift and Coachman models. The shop was also well-stocked with accessories, with one reviewer treating themselves to a new kettle.
Positive Experiences with Sales and Servicing
Several reviewers mentioned having a positive experience when purchasing a caravan from Golden Castle Caravans. The sales process was described as stress-free, with the staff providing excellent advice and guidance. The handover process was also praised, with one reviewer stating that Chris gave them a thorough lesson on how to operate their new van.
Organised Workshop and Facilities
One reviewer praised the well-organised workshop for services, repairs, and habitation checks, stating that it was a great place to get work done on their motorhome.
Negative Experience with Stock Availability
However, one reviewer had a negative experience when they visited Golden Castle Caravans to view a caravan they saw on the website, only to be told that it was only available to order. The reviewer felt that the staff had a poor attitude and were more interested in going home.