Adding value to your business, one step at a time.
At Brookes Stephens, we pride ourselves on being a family-run firm of chartered accountants based in Lichfield, supporting local and national businesses. As a member firm of the Institute of Chartered Accountants in England & Wales (ICAEW), we uphold the highest level of professionalism, providing our clients with reliable, ethical advice.
Our Philosophy
We understand that every client is unique, and we tailor each package to meet their specific needs. Our approach is centered around providing dynamic business advice and solutions to the challenges our clients face. Our team of experts strive to add value to your business, ensuring that you receive the highest level of service.
Our Services
We offer a comprehensive range of services designed to support your business at every stage. Our services include business and personal services, cloud accounting, startups, and tax compliance and consultancy. We provide independent expert advice, helping you to grow your business or manage your affairs. Regular meetings with senior staff and fixed fee quotes ensure that you receive high-quality accountancy and taxation advice.
Meet Our Team
Our team of experienced professionals is dedicated to providing exceptional service to our clients. Leon Stephens, our founder and Managing Director, has a wealth of experience in the industry, having worked at KPMG Manchester Office. Our team includes Julie Stephens, a qualified Chartered Accountant, Ann Pearsall, our Office Manager, Emily Upton, our Accounts Assistant, and John Stylianou, our Tax Supervisor. Each member of our team is committed to providing personalized service, ensuring that your business receives the attention it deserves.
What Our Clients Say
Don't just take our word for it! Our clients praise our friendly and approachable service, saying that we have restored their faith in the accountancy industry. We take pride in building long-term relationships with our clients, many of whom have been with us for years.
Overall Experience with Brookes Stephens
Positive Feedback
The majority of reviewers have expressed their satisfaction with the services provided by Brookes Stephens. They have praised the professionalism, efficiency, and friendly approach of the team, particularly Leon and other staff members. Many have mentioned the valuable assistance they received during the pandemic, citing the team's ability to guide them through challenging times. Some reviewers have also appreciated the team's honesty, empathy, and prompt response times.
Negative Feedback
However, one reviewer, Chrissie Hines, had a disappointing experience with Brookes Stephens. She was unhappy with the way she was treated, citing a hot-headed decision to let her down 11 days before the tax deadline. She also expressed distrust towards the rotating staff, accusing them of telling white lies to cover their own mistakes.
