Business Details
17 Years
experience
Premium Coffee Roasters in Norwich | Strangers Coffee
Established in 2009 by Alex Sargeant and Samuel Maddocks, with William Maddocks joining in 2014, we are a multi-award-winning coffee roastery and caf network based in Norwich. Our 15-year journey has been driven by a commitment to quality and ethical sourcing, ensuring every bean we roast reflects the dedication of global farmers. With three distinct locationsPottergate Caf, Dove Street Roastery, and All Saints Greenwe offer immersive coffee experiences, from takeaway convenience to hands-on roasting demonstrations.Our team of knowledgeable baristas provides expert guidance on brewing methods, while our state-of-the-art roastery guarantees consistency and excellence in every batch. We prioritise transparency in sourcing, working closely with importers who ensure fair pricing for producers. Our seasonal single-origin coffees and signature blends cater to diverse palates, and our wholesale partnerships extend our passion to businesses seeking premium coffee solutions.
Services
Coffee Roasting
Retail Sales
Wholesale Partnerships
Brewing Guides
Gift Cards
Details
- Year established: 2009
Highlights and features
- We have 15 years of expertise in specialty coffee roasting and retail.
- Our coffee is ethically sourced from global producers with transparent practices.
- We operate award-winning cafs and a state-of-the-art roastery in Norwich.
- Our team provides expert brewing guidance for home and professional baristas.
- We offer seasonal single-origin coffees and signature blends for diverse tastes.
Services
Coffee Roasting
Our artisanal coffee roasting process begins with meticulous green bean selection. Using advanced profiling techniques, we ensure optimal flavour development while maintaining consistency. Each batch undergoes rigorous quality checks, including colour readings and solubility tests, before release. This guarantees our customers receive only the finest specialty coffee.
Retail Sales
We offer a curated selection of single-origin and blended coffees available in whole bean or ground forms. Customers can purchase 250g, 500g, or 1kg bags through our online shop or at three Norwich locations. Our range includes seasonal releases and staple favourites, catering to all brewing preferences.
Wholesale Partnerships
We provide premium coffee solutions to businesses seeking exceptional quality. Our wholesale service includes access to our full coffee range, expert support in brewing equipment selection, and staff training. This ensures partners deliver the same high standards our customers expect.
Brewing Guides
Detailed brewing instructions cover Aeropress, V60, French Press, and espresso methods. Each guide includes precise ratios, timings, and techniques to replicate professional results at home. We encourage experimentation while maintaining consistency in extraction for optimal flavour.
Gift Cards
Flexible gifting options include in-store and online gift cards available from 10. These provide recipients with access to our full range of specialty coffees, merchandise, and caf experiences. Gift cards offer a convenient way to share our passion for exceptional coffee.
People
Alex Sargeant
Co-Founder
Co-founded Strangers Coffee in 2009, bringing expertise in coffee sourcing and roasting. Committed to ethical practices and quality control throughout the supply chain.
Samuel Maddocks
Co-Founder
Co-founder with 15 years of experience in specialty coffee. Focuses on operational excellence and customer engagement across our Norwich cafs and roastery.
William Maddocks
Co-Founder
Joined the team in 2014, contributing to our growth into a multi-site business. Specialises in production processes and maintaining consistency in coffee quality.
Questions
What types of coffee do you offer?
We offer 100% Arabica specialty coffees, including single-origin beans from Ethiopia, Colombia, Brazil, and seasonal blends. Options cater to espresso, filter, and manual brewing methods.
How can I purchase your coffee?
Buy online through our shop for home delivery, visit our Norwich cafés for in-person purchases, or contact us about wholesale partnerships for businesses.
Do you provide brewing guidance?
Yes, we offer detailed brewing guides for Aeropress, V60, French Press, and espresso methods. Our baristas also provide expert advice in-store.
Are your coffee sourcing practices ethical?
We prioritise ethical sourcing through partnerships with importers ensuring fair pricing for producers. Transparency in farming and production processes is central to our approach.
What are your opening hours?
Our cafés operate Monday-Saturday 8:30am-4:30pm and Sunday 9am-3:30pm. Specific timings vary slightly between locations.
Do you offer gift options?
Yes, we provide in-store and online gift cards from £10, allowing recipients to choose from our coffee range, merchandise, or café experiences.
