Trust Your Vision to the Experts
At Thomas Carter Opticians, we pride ourselves on being an award-winning independent optician providing exceptional quality and patient care to the community of Urmston and beyond. As an NHS and CUES provider, we invest heavily in our practice and patients to offer the best technology and services to ensure you leave your examination feeling at ease and informed about your visual health and needs.
Our Services
We offer a wide range of services, including enhanced eye exam services and myopia control. Our team of experienced optometrists and dispensing opticians are dedicated to providing friendly and professional services to cater to all your optical needs. From branded to bespoke, boutique to budget, we have a vast selection of eye wear and lenses to suit everyone, including kids.
Meet the Team
Our team is led by Claire and Bob Thomas-Carter, who have extensive experience and qualifications in optometry. Our practice manager, Joanne, has worked in optics for over 20 years and is responsible for ensuring everything runs smoothly. Our team of optometrists, dispensing opticians, and optical assistants are all friendly, knowledgeable, and committed to providing exceptional patient care.
Our Philosophy
At Thomas Carter Opticians, we believe in providing reliable, consistent, and friendly services to our patients. We strive to create a welcoming and comfortable environment, where our patients feel at ease and informed about their visual health and needs. We continuously invest in our practice and staff to ensure we provide the best technology and services to our patients.
Why Choose Us
By choosing Thomas Carter Opticians, you can expect exceptional quality and patient care, a wide selection of eye wear and lenses, and a team of experienced and friendly professionals dedicated to providing you with the best possible service. We are committed to providing a personalized experience, where you can feel confident and informed about your visual health and needs.
Overview of Thomas Carter Opticians
Positive Aspects
The majority of reviewers praised the exceptional service, friendly and professional staff, and welcoming environment at Thomas Carter Opticians. Many reviewers appreciated the thorough and detailed eye tests, the wide range of designer glasses, and the staff's willingness to help find the perfect frames. The opticians' attention to detail, expertise, and state-of-the-art equipment were also highlighted as positives.
Negative Aspects
One reviewer mentioned that the practice sometimes offers unvalidated eye treatments and had inconsistency with COVID-19 protocols. Another reviewer felt pressured by the staff's sales targets, and the practice's approach to COVID-19 safety measures was inconsistent compared to a nearby dentist.
Specific Comments
- Many reviewers praised the practice's warm and welcoming environment, with some mentioning the offer of drinks upon arrival.
- The staff's professionalism, expertise, and attention to detail were frequently praised.
- Several reviewers appreciated the wide range of designer glasses and the staff's help in finding the perfect frames.
- Some reviewers mentioned the practice's involvement in the community and their investment in new technology.
