Providing quality services with a personal touch
Welcome to Wills & Ellis, one of Yorkshire's few remaining family-operated motor dealers. Established on 1st October 1963 by Alec Ellis and Barbara Ellis, our garage business has undergone many changes and redevelopments over the years to accommodate the petrol forecourt and vehicle manufacturers.
Our History
From the pictures, you can see that our company has undergone many changes and redevelopments to accommodate the petrol forecourt and vehicle manufacturers. Until May 2014, we operated from the same site on the A59 in York. The Wills & Ellis name is now into the third generation with Wills and Ellis (Service Centre) Ltd, headed by David Ellis and Carly Ellis. We have recently moved to a new site on Rose Avenue, York Business Park, allowing us to expand our workshop and provide a wider range of services to our customers.
Services
At Wills & Ellis, we offer a comprehensive range of services to keep your vehicle in top condition. Our services include car servicing, MOT testing, brake fluid changes, cambelt changes, air-conditioning services, and tyre fitting services and tracking. Our experienced team is dedicated to providing excellent customer service and ensuring that your vehicle is repaired and maintained to the highest standards.
Our Commitment to Quality
At Wills & Ellis, we are committed to providing quality services that meet the highest standards. We use only genuine parts and materials, and our team of skilled technicians is trained to diagnose and repair a wide range of vehicles. We believe in building long-term relationships with our customers, and we strive to provide personalized service that meets your unique needs and exceeds your expectations.
What Our Customers Say
Don't just take our word for it! Our customers rave about our excellent service, professionalism, and value for money. Here's what some of our satisfied customers have to say:
- "Not local to us, more's the pity! Got the boss out of trouble. Repaired on the day, excellent service, would recommend 5 stars, well done, and thank you!" - Yvonne Jones
- "Such a professional team, all you could ask for, be going there for years to come." - Peter Ellerby
- "Thanks so much for sorting my car today, much appreciated. Amazing service as per usual!" - Roxanne Williams
- "Used them for a long time, even at the old garage, always helpful and well pleased with their service." - Jean Claypole
- "Excellent garage. They are a great team, helpful, honest, and value for money. Very friendly, and you, the customer, feel valued. Keep up the good work." - Clive Broadley
Overall Experience
The majority of customers have had an excellent experience with the garage, praising the staff for their friendly and helpful attitude. Many customers have highlighted the quick and efficient service, with some even stating that they would not go anywhere else for their car needs.
Positive Aspects
Customers have praised the garage for their:
- Friendly and helpful staff
- Quick and efficient service
- Good value for money
- Professionalism and trustworthiness
- Ability to fit customers in at short notice
- Excellent customer service and advice
Negative Experiences
However, there have been some negative experiences reported. One customer had a bad experience with brake repairs, stating that the garage had left them with no brakes on multiple occasions, which they found to be life-threatening. Another customer was unhappy with the cleaning of their car, finding it to be covered in swirl marks and scratches.
