Creating Memories Since 1831: Let Us Help You Write Your Story
Fattorinis is an independent, family-owned jeweller with a rich history spanning over 190 years. Established in 1831, our Parliament Street showroom in Harrogate has undergone many changes, but one feature has remained constant - our passion for fine jewellery, quality watches, and outstanding customer service.
Our Heritage
We take pride in being a family-owned business that has been creating memories for generations. Our commitment to excellence and dedication to providing exceptional customer service have earned us a reputation as one of the leading jewellers in the region.
Our Services
At Fattorinis, we offer a range of services designed to make your experience with us truly unforgettable. From watch repairs and jewellery valuations to insurance claims and bespoke jewellery design, we have got you covered.
Watch Repairs
Our expert team is equipped to handle all types of watch repairs, from battery replacement to servicing and restoration. We understand the sentimental value attached to your timepiece, and we take great care to restore it to its former glory.
Jewellery Valuations
We provide professional jewellery valuations for insurance purposes. Our team of experts will assess your jewellery and provide a detailed, in-depth document that ensures you have the necessary information to insure your treasured possessions fully.
Insurance Claims
In the event of loss or damage, we are here to guide you through the claims process. Our team will assist you in obtaining the necessary documentation to support your claim, ensuring a smooth and hassle-free experience.
Bespoke Jewellery Design
If you have a unique idea in mind, our bespoke jewellery design service is here to bring your vision to life. Our expert designers will work closely with you to create a one-of-a-kind piece that exceeds your expectations.
Complimentary Jewellery Cleaning
Let us help you restore the sparkle to your treasured Fattorinis jewellery. Leave your item with us, and our team will clean and inspect it, ensuring it looks as good as new.
Gift Vouchers
Looking for the perfect gift for someone special? Our gift vouchers are the perfect solution, allowing your loved one to experience the Fattorinis difference.
Secure Payments
We prioritise the security of your transactions, using industry-standard security measures to process all credit and debit card transactions safely and efficiently.
Excellent Customer Service and Product Variety
The majority of reviews praise the exceptional customer service, product knowledge, and variety of high-end watches and jewelry offered by Fattorini's. Many reviewers praised specific staff members, such as Karen, Will, Wayne, and Adrian, for their friendly, knowledgeable, and non-pushy approach. Several reviewers mentioned feeling comfortable and well-informed during their shopping experience.
Positive Experiences and Recommendations
Multiple reviewers reported having a 5-star experience, with some even changing their original intention to purchase a watch or ring due to the excellent service. Many reviewers highly recommend Fattorini's, praising the staff's passion, friendliness, and expertise.
One Negativity and Warning
One reviewer, Mr. X, had a vastly different experience, citing poor treatment as a foreigner and reporting that Fattorini's lost their Rolex dealership. This reviewer warned others to stay away.
