Passionate About Quality Used Cars
Que Automotive Ltd is a family-run used car dealership nestled in Essex, run by true enthusiasts for those who crave a more personal and enjoyable car-buying experience. We differ from your average dealership by prioritizing transparency, respect, and genuine expertise. Our dedicated team works tirelessly to curate a diverse selection of high-quality used cars and vans, ensuring each vehicle undergoes a rigorous inspection before reaching our showroom.
Years of Experience, Unparalleled Customer Care
Born from a genuine love for cars, Que Automotive boasts years of experience in the industry. We understand that purchasing a vehicle is a significant decision, and we're committed to making the process seamless, enjoyable, and tailored to your needs. Our commitment to unparalleled customer care extends beyond simply selling cars. We take the time to understand your individuality and desires, guiding you through the entire process with personalized attention and genuine recommendations.
Expert Financing Solutions
Navigating financing options can be daunting, but worry not! Que Automotive has established a trusted network of finance brokers, enabling us to secure you the most competitive rates and terms available on the market. Our dedicated finance team will work hand-in-hand with you to find a solution that perfectly aligns with your budget and requirements.
Transparency and Peace of Mind
At Que Automotive, transparency is our cornerstone. We provide clear and detailed information about each vehicle, including its history, condition, and estimated market value. Our upfront pricing policy and comprehensive vehicle inspections ensure you can make an informed and confident decision.
A Click & Collect Experience
For your added convenience, Que Automotive offers a seamless Click & Collect experience. Browse our extensive online inventory, choose your dream car, and simply collect it from our convenient showroom. We also offer nationwide delivery options for those who prefer to avoid the commute.
More Than Just a Transaction
At Que Automotive, we believe car-buying should be a joyful and rewarding experience. Our warm and approachable staff will be happy to address your questions, answer your concerns, and ensure you find the perfect vehicle to meet your individual needs.
Exceptional Customer Service
The reviews for Que Automotive are overwhelmingly positive, with most customers praising the dealership's exceptional customer service. Jay and Sarah, the owners, are consistently described as friendly, helpful, and professional. Customers appreciate the way they go above and beyond to ensure a smooth buying experience, from facilitating test drives to addressing any concerns or issues that may arise.
Accurate Car Descriptions
Several customers mention that the cars they purchased from Que Automotive exceeded their expectations, with accurate descriptions and a good selection of high-quality vehicles. The dealership's ability to provide a wide range of cars, including rare and unique models, is also praised.
Problems with Cars
A few customers mention that the cars they purchased had some issues, but these were usually minor and were resolved promptly by the dealership. For example, one customer noted that their car had a seized caliper bleed nipple, but Jay agreed to cover the cost of a new caliper if it snapped off.
Long-Term Relationships
Many customers express their gratitude for the long-term relationships they have built with Jay and Sarah, with some even mentioning that they will continue to purchase cars from Que Automotive for years to come. The dealership's commitment to building trust and rapport with its customers is evident throughout the reviews.
