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Exceptional jewellery, expert guidance, and loyal service

Frost of London is a high-end jeweller that specializes in men's and women's jewellery, timepieces, and accessories from renowned creators. With over a decade of experience, we take pride in bringing you the finest jewellery the world has to offer.

Our Story

Founded in 2009, our boutique in Mayfair, London, is the heart of our business. We are dedicated to providing exceptional collections, expert guidance, and loyal service that makes finding your next watch or piece of jewellery a true pleasure. Our experienced team is committed to helping you make an informed decision, guiding you through our extensive range of luxury brands and our own bespoke creations.

Our Services

We offer a comprehensive range of services, including bespoke jewellery design, valuation, and repair. Our skilled craftsmen and designers work closely with our clients to create custom pieces that reflect their individual style and personality. Our in-house workshop is equipped with the latest technology, allowing us to provide efficient and high-quality repair and restoration services.

We also offer appraisal and valuation services for insurance purposes, and our team of experts can provide detailed reports and certificates of authenticity. Moreover, we have an impressive collection of pre-owned and discontinued items at unbeatable prices, making luxury jewellery and timepieces more accessible to a wider audience.

Our Brands

We are proud to showcase an impressive portfolio of luxury brands, including Franck Muller, Roberto Coin, and Shamballa Jewels, among others. Our team has carefully curated these brands to offer our clients a diverse range of styles, materials, and price points. From intricate timepieces to exquisite jewellery, our brands are renowned for their exceptional craftsmanship, innovative designs, and unparalleled quality.

Reviews (74)
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Positive: Customers praised Frost of London's exceptional service, stunning jewelry, and beautiful setting, making it a standout destination for luxury jewelry.
Negative: One customer had a negative experience due to the store not having the watch they ordered, despite advertising it on their website.

Overview

Frost of London received an overwhelming number of positive reviews, with customers praising the store's exceptional service, stunning jewelry, and beautiful setting.

Staff and Service

The staff at Frost of London, particularly Dino, Joseph, Ariel, Louis, and Anna, were consistently praised for their exceptional service, knowledge, and professionalism. Customers appreciated their friendly and welcoming approach, making them feel comfortable and relaxed during their shopping experience.

Jewelry and Products

Customers raved about the unique and stunning jewelry pieces offered at Frost of London, including their own brand, Roberto Coin, and Franck Muller. The store's extensive range of products and ability to source specific items were highly praised.

Atmosphere and Setting

The boutique's beautiful setting, including its roof garden, was commended for its comfort and relaxation. The staff's attention to detail, including the provision of drinks and snacks, added to the overall pleasant experience.

Negative Review

One customer had a negative experience due to the store not having the watch they ordered, despite advertising it on their website. The customer felt this was shady and unreliable business practice.