Be inspired by our creativity, and let us inspire you
At Sally Montague Hair Group, we are renowned for our premium and personalized hair and spa appointments in seven salons across Derbyshire. Our team of skilled professionals offers a vast range of hair and beauty treatments, ensuring that every guest leaves our salons feeling pampered and relaxed.
Our Heritage
Our award-winning team has built a fantastic reputation based on a wealth of experience. Recognized in the industry as forward-thinking and with a dedication to detail, our winning mentality ensures that you can be assured of impeccable service, every time. We have a wealth of experience in the hairdressing industry, having worked on numerous prestigious projects, including London Fashion Week, Vogue photo-shoots, and L'Oreal Professionnel International trend collections.
Our Expertise
Our team consists of highly skilled and knowledgeable stylists who are always up-to-date with the latest trends and techniques. We are proud to have worked with some of the biggest names in the industry, including L'Oreal Professionnel, Cloud Nine, and ESPA. Our expertise spans from cutting-edge hairstyles to bespoke beauty treatments, ensuring that every guest leaves our salons looking and feeling their best.
Our Philosophy
At Sally Montague Hair Group, we believe that creativity and technical ability are essential for outstanding service. Our philosophy is built on a commitment to excellence, innovation, and exceptional customer care. We strive to create a dynamic and friendly working environment across our seven salons, where our team can thrive and excel in their careers.
Our Awards
We are proud to have received numerous awards and accolades for our exceptional service, innovative interior designs, and outstanding talent. Our team has been recognized for its dedication to detail, creativity, and exceptional customer care, ensuring that our guests receive the ultimate pampering experience.
Join Our Team
We are committed to providing an exciting and rewarding career for our team members. Our team enjoys excellent rates of pay, ongoing education and training, and fantastic opportunities for growth and progression. Join our team and experience the ultimate in hair and beauty excellence.
Customer Satisfaction
In this review, multiple customers share their experiences with a beauty salon. While some customers had positive experiences with the salon, others reported disappointing and frustrated experiences.
Overplucked Eyebrows
One customer, Annalese Ferrari, had a negative experience with the HD Brows treatment. She reported that the technician, Grace, overplucked her eyebrows, leaving them looking uneven and "90s style." This made her feel self-conscious and disappointed. She also felt that the service was inadequate, as it did not include threading or brow makeup, which is standard for the HD Brows treatment.
Gift Voucher Issues
Another customer, Gaynor Letten, had issues with a gift voucher. She was told that the voucher had no money on it, despite her sister telling her that it did. This led to a series of confusing and frustrating interactions with the salon staff.
Positive Experiences
However, several customers reported positive experiences with the salon. Charlotte Bettson praised the excellent service she received from technician Grace, saying that everything was "10/10." Additionally, Erin Halls, Bella Goodridge, and Ellie Palmer all raved about the salon's atmosphere and the expertise of technician Steph.
Poor Customer Service
Unfortunately, some customers reported poor customer service. Gaynor Letten felt embarrassed and spoken to dismissively, and Annalese Ferrari was offered a partial refund and a correction appointment with the same technician, which she felt was unacceptable.
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