Where customer satisfaction is our top priority
At Sadler Hair and Beauty, we're not just a salon - we're a haven in the heart of Luton and Dunstable, dedicated to providing exceptional hair and beauty services that exceed our clients' expectations. Our purpose is to be the best we can, caring for our world, creating a good life for all, through beauty, ethics, and sustainability. That makes us different. Different in everything we do. Different in order to bring you the most innovative treatments, colours, and products. Different in order to bring you the best - different in order to be the best.
Our Story
Our salon was born in Chapel Street in the late 90s, becoming Sadler at the start of 2015. We set out to be the best, to be different, and a salon with a conscience. We care not just about the needs of our clients, but the society we live and trade in, together with the world as a whole. From choosing to work with only the very best eco brands in the world, to our renewable energy, LED lighting, computer-controlled heating, efficient water controls, you couldn't make a greener choice of salon!
Our Mission
We have a dream; to be a Certified BCorp. It's not easy, it will take a long time. Like all aspiring BCorps, we believe; That we must be the change we seek in the world. That all business ought to be conducted as if people and place mattered. That, through their products, practices, and profits, businesses should aspire to do no harm and benefit all. To do so requires that we act with the understanding that we are each dependent upon another and thus responsible for each other and future generations.
Meet Our Team
Our team is comprised of highly skilled and trained professionals who are dedicated to providing exceptional service to our clients. Our stylists are trained to the senior college level, and receive ongoing training from the amazing brands that we work with. We pride ourselves in being the friendliest, most inclusive, enthusiastic, and passionate team of professionals you can possibly find!
Our Services
We offer a wide range of services, including haircuts, colours, and treatments. Our team is skilled in the latest techniques and trends, and we use only the highest quality products to ensure that our clients leave our salon feeling confident and beautiful. We also offer Olaplex treatments, a revolutionary hair repair system that restores damaged hair bonds and provides long-lasting results.
Staff Performance
Carmen
Carmen received mixed reviews. One reviewer, Zoya Ali, had a terrible experience, citing rudeness and unprofessionalism. However, several other reviewers praised Carmen's skills, stating that she is knowledgeable, experienced, and caring. They appreciated her attention to detail, helpful advice, and ability to create a relaxing atmosphere.
Ileana
Ileana received positive reviews, with Shannon Rose Ashleigh praising her haircut and Shannon's ability to listen to her needs. Anne Mildon also appreciated Ileana's professionalism and quality of service.
Martin
Martin received overwhelmingly positive reviews. Reviewers praised his professionalism, friendliness, and sense of humor. They appreciated his attention to detail, ability to listen to their needs, and his skill in creating the desired hairstyle or color. Many reviewers stated that they would return to the salon and recommend Martin's services to others.
General Feedback
The majority of reviewers praised the salon's cleanliness, professionalism, and value for money. They appreciated the welcoming atmosphere, comfortable waiting area, and excellent customer service.
