Creating Memorable Moments, One Card at a Time
We are an independent, family-owned business, proud to serve our local community with a wide range of quality greeting cards and gifts. Our story began in 1997 when husband and wife, Martin and Lorraine, opened the doors to our shop, marking the realisation of a lifelong dream for Lorraine. Over the years, we have been fortunate enough to grow our business, expanding our physical presence and broadening our product range.
Our Story
Martin and Lorraine's journey began when they opened the shop, and soon after, their son Ian and daughter Victoria joined the team. Grandchildren Joseph and Cara also worked with us for a while, coinciding with their college courses. Sadly, Martin passed away in 2007, and Lorraine and Victoria have continued to run the shop together, carrying on the family tradition.
Our Approach
We take pride in being independent, allowing us to choose which suppliers to work with and what products to stock. This enables us to offer a unique selection of traditional cards that are often hard to find. We source products from over 15 different companies to ensure a vast and varied range for our customers. Our team is committed to providing exceptional personal customer service, something that cannot be replicated by online retailers.
Our Products
We stock a vast array of products, including gifts, cards, partyware, giftwrap, and occasions. Our gift selection is constantly evolving, with new ranges and gift ideas being sourced regularly. We cater to men, women, and children, offering a diverse range of products including:
- Gifts for Men
- Gifts for Ladies
- Jewellery
- Scarves, Hats & Gloves
- Handbags
- Purses
- Home Fragrance
- Stationery
- Kitchenware
- Photo Frames
- Vases & Artificial Flowers
- Animal Figurines
- Sentiment Gifts
- Homeware
- Chocolates
- Soft Toys
We also offer a range of personalised gifts, outsourced to another company, with a turnaround time of approximately 2 days.
Our Cards
We take pride in our extensive card selection, which spans over 80 ft. of card racks. With over 86 rows of cards, each row featuring 15 pockets, holding 2 designs of cards in each, we have an incredible 2500 different designs of cards available in-store at any given time. We source our cards from an average of 12-15 suppliers, with regular orders being placed every 6 weeks to ensure fresh, up-to-date cards.
Our Commitment
At Somethings Special, we are committed to providing exceptional customer service, a wide range of quality products, and a unique shopping experience. We believe that personal customer service is paramount, and we strive to provide a welcoming and helpful environment for all our customers.
Overwhelmingly Positive Reviews
The general consensus among reviewers is that Something Special is a hidden gem, offering an impressive selection of cards and gifts at reasonable prices. Reviewers praise the shop's unique and varied stock, with many noting that they find exactly what they're looking for amidst the treasure trove of offerings.
Customer Service
Reviewers delight in the friendly and helpful staff, who go above and beyond to ensure a pleasant shopping experience. Many comment on the warm welcome and personal touch provided by the shopkeepers, making customers feel valued and appreciated.
Pricing
While a few reviewers note that prices may be slightly higher than those at other gift shops, the majority agree that the quality and uniqueness of the items make them worth the extra cost.
Parking
One reviewer mentions that limited parking outside the shop can sometimes be a problem, but overall, reviewers seem to find this a minor inconvenience considering the excellent products and service offered.
Negative Experience
One reviewer, Lydia Baker, has a more mixed experience, citing poor customer service as the main reason for not returning. She feels unwelcome and ignored by the staff, which leads her to drive further to find a shop with friendlier staff.
