Empowering Your Vision, One Connection at a Time
At Trade Windows Preston, we pride ourselves on being a trusted and reputable installer of double-glazed uPVC windows, doors, and conservatories in Preston and throughout Lancashire. Since our formation in 1999, we have built a strong reputation for delivering high-quality workmanship, competitive prices, and outstanding customer service.
Our Mission
Our mission is to provide homeowners and trade clients with exceptional products and services that exceed their expectations. We strive to deliver energy-efficient, secure, and stylish solutions that enhance the beauty and functionality of our customers' properties. Our commitment to quality, reliability, and customer satisfaction has earned us a reputation as one of the most trusted window and door installers in the region.
Our Services
We offer a comprehensive range of services, including:
- Windows: Our A-rated double-glazed uPVC windows are designed to provide excellent energy efficiency, noise reduction, and enhanced security. Our range includes flush fit windows, sash windows, bay windows, and more.
- Doors: Our uPVC doors are built to provide exceptional security, durability, and style. Our range includes composite doors, bi-folding doors, patio doors, and more.
- Conservatories: Our bespoke conservatories are designed to extend your living space, adding natural light and functionality to your home. We offer a range of styles, including conservatory roof lanterns and tile roof conversions.
- Installation: Our expert installers are highly skilled and experienced, ensuring a seamless installation process that meets the highest standards of quality and craftsmanship.
- Design and Support: Our knowledgeable team provides expert design support and guidance to ensure that our customers receive the perfect solution for their needs and budget.
What Sets Us Apart
At Trade Windows Preston, we pride ourselves on our unique approach to business. We don't employ sales teams or use pressure tactics. Instead, we focus on building long-term relationships with our customers, providing honest advice, and delivering exceptional products and services that meet their needs and exceed their expectations.
Excellent Service and Installation
The majority of reviewers praised the excellent service they received from Trade Windows, from the initial quotation to the final installation. Many reviewers praised the professionalism and courtesy of the fitters, who were efficient, tidy, and respectful of their homes. The reviewers were delighted with the final product, noting that the new doors and windows have made a significant difference to their homes, making them quieter, warmer, and more comfortable.
Positive Reviews
Many reviewers praised the company's communication, noting that the team was responsive, helpful, and kept them informed throughout the process. The reviewers appreciated the competitive pricing, quality of the products, and the overall value for money. Some reviewers praised individual employees, such as Sean, Matt, and Tris, who were courteous, professional, and did an excellent job.
Negative Reviews
However, not all reviewers had a positive experience. Some reviewers expressed disappointment and frustration with the company's handling of issues and complaints. One reviewer reported discovering damage to their interior door and broken tiles after installation, which was not acknowledged or addressed by the company. Another reviewer experienced issues with their installation, including a chip in the glass and water pouring into the lounge, which took weeks to resolve.
Customer Service Issues
Some reviewers were unhappy with the company's customer service, citing unprofessional behavior, lack of communication, and a lack of apology or resolution when issues arose. One reviewer felt belittled and ignored as a woman, and another reviewer felt gaslighted during a phone call.
