Business Details
36 Years
experience
Your Trusted Real Estate Partner in North East England
Andrew Craig is a family-owned and managed estate agency serving the North East of England since 1990. With over 30 years of experience, we provide comprehensive property services including sales, lettings, property management, and auction services. Our team of over 80 local experts combines deep market knowledge with a commitment to exceptional customer care. We are regulated by RICS and prioritise transparency, professionalism, and innovation in all our operations. Our dedication to local communities and customer satisfaction has earned us a 4.72* rating based on 980 Google reviews.We offer tailored mortgage advice through our partnership with Mortgages Now and ensure client money protection via the RICS scheme. Our services are designed to meet the needs of first-time buyers, investors, and families seeking property solutions.
Services
Property Sales
Property Lettings
Property Management
Commercial Real Estate
Auction Services
Details
- Year established: 1990
Highlights and features
- We have over 30 years of local property market expertise
- Our team of 80+ experts provides dedicated regional knowledge
- We are regulated by the Royal Institution of Chartered Surveyors
- 980+ 4.72* Google reviews demonstrate customer satisfaction
- We offer integrated mortgage and conveyancing services
Associations and certifications
- RICS
- RICS Client Money Protection scheme
What people say
Proactive efforts
Excellent service
Quick turnaround
Professional support
Knowledgeable staff
Services
Property Sales
We specialise in residential property sales across the North East, leveraging our 30+ years of local market expertise. Our comprehensive marketing strategy combines major property portals with targeted social media campaigns to maximise exposure. With over 80 property professionals and a database of thousands of active buyers, we ensure competitive pricing and swift transactions. Our RICS-regulated processes guarantee transparency and compliance throughout the sales journey.
Property Lettings
Our lettings service covers residential and commercial properties with fully managed or tenant-find options. We provide comprehensive tenant referencing, deposit protection through the Deposit Protection Service, and maintenance management. Our dedicated property managers ensure compliance with all legal requirements while maintaining open communication between landlords and tenants. We maintain a database of thousands of active renters across the region.
Property Management
Our fully managed property management service includes rent collection, maintenance coordination, and legal compliance. We offer guaranteed rent schemes and deposit alternatives through Flat Fair. Our RICS-certified team ensures all properties meet safety regulations while providing regular updates to landlords. We handle everything from tenant communication to end-of-tenancy disputes with professional expertise.
Commercial Real Estate
We provide commercial property services including sales, lettings, and development consultancy across the North East. Our RICS-qualified team handles office, retail, industrial, and development sites with comprehensive marketing packages. We partner with Agents Property Auction for commercial sales and offer free initial appraisals. Our services cater to both local businesses and national investors.
Auction Services
As part of the North East's largest auction house, we facilitate property sales through competitive bidding. Our auctions feature residential, commercial, and investment properties with completion within 28-56 days. We offer free seller entry and no sale no fee terms. Properties receive extensive marketing across 50+ agency branches and online platforms to attract serious buyers.
People
Craig Andrew
Managing Director
Founded the company in 1990 after qualifying as a Chartered Surveyor in 1978. Leads the business with over 40 years' experience in property agency and surveying. Maintains active involvement in strategic direction while mentoring the next generation of property professionals.
Charlotte Craig
Head of Marketing
Manages all marketing operations across the agency's 10 branches. Develops innovative digital campaigns and coordinates property promotions. Brings extensive experience in real estate marketing strategies to enhance property visibility and client engagement.
Debbie Sinclair
Head of Sales
Oversees sales operations with responsibility for maintaining service standards across all branches. Brings decades of property sales experience to ensure consistent high performance. Focuses on developing team expertise and customer satisfaction metrics.
Denise Brown
Property Management Department Manager
Manages the property management team with responsibility for compliance and operational efficiency. Ensures adherence to RICS standards and tenant/landlord regulations. Coordinates maintenance services and legal compliance across the portfolio.
Anthony Hall
Mortgage Advisor
Provides mortgage advice through our partnership with Mortgages Now. Helps clients secure suitable financing options with access to 1000s of mortgage products. Offers expert guidance on mortgage protection and financial planning for property purchases.
Questions
What property services do you offer?
We provide sales, lettings, property management, commercial real estate services, and auction solutions across the North East of England.
How can I sell my property quickly?
Our comprehensive marketing strategy combines major portals, social media, and a database of 1000+ active buyers to maximise exposure and achieve competitive pricing.
Do you offer online property valuations?
Yes, we provide instant online valuations and free in-person appraisals conducted by RICS-qualified professionals.
What are your auction process timelines?
Auction completions typically occur within 28-56 days, with properties marketed across 50+ agency branches and online platforms.
How do you protect tenant deposits?
All deposits are protected through the Deposit Protection Service, with alternative deposit schemes available through Flat Fair.
Are you regulated by industry bodies?
We are regulated by RICS and participate in their Client Money Protection scheme, ensuring professional standards and client fund security.
