Who We Are
At Purple Frog, we are a team of passionate property experts who are dedicated to providing exceptional service to our clients. Our story began when two students set out to help others find the perfect accommodation in Birmingham, Bristol, Nottingham, Leicester, and Loughborough. We pride ourselves on being a friendly, approachable, and professional team who are committed to making a difference in the lives of our students.
Our Vision
Our vision is to be the go-to destination for students, investors, and property enthusiasts seeking assistance with their property needs. We strive to deliver exceptional service, exceed expectations, and foster a culture of teamwork, innovation, and respect. Our mission is to provide a seamless, hassle-free experience for our clients, whether they're looking for a student apartment, a commercial space, or an investment property.
Our Services
At Purple Frog, we offer a comprehensive range of services designed to cater to the diverse needs of our clients. Our services include:
- Residential Lettings: We have an extensive portfolio of student, residential, and commercial properties available for rent in Birmingham, Bristol, Nottingham, and surrounding areas. Our experienced team will work closely with you to find the perfect property that meets your needs and budget.
- Property Management: We understand the importance of effective property management. Our team will handle everything from rent collection to maintenance and repairs, ensuring that your investment is in good hands.
- Sales and Investments: Whether you're an investor looking to diversify your portfolio or a property enthusiast seeking a dream home, we can help. Our expert advisors will guide you through the process of buying and selling properties.
- Investor Tools: We offer a range of tools and resources designed specifically for investors, including our investor library, portal, and e-learning platform.
What Sets Us Apart
At Purple Frog, we believe in building strong relationships with our clients. We take the time to understand their needs, provide personalized service, and go above and beyond to ensure they're completely satisfied. Our commitment to excellence is reflected in our excellent customer ratings and reviews.
Our Team
Our team is made up of passionate, enthusiastic, and dedicated professionals who are committed to delivering exceptional service. We're a diverse group of individuals who share a common goal: to make a positive impact in the lives of our clients.
Equality and Diversity
At Purple Frog, we believe that everyone deserves equal opportunities and respect. We're committed to promoting equality and diversity in all aspects of our business, from recruitment to customer service.
Patrick and Greg's Story
Patrick and Greg, the co-founders of Purple Frog, have a shared passion for property and a drive to make a difference. Their story is one of entrepreneurial spirit, perseverance, and a commitment to excellence. You can read their inspiring story on our blog.
Join the Purple Frog Family
Whether you're a student, investor, or property enthusiast, we invite you to join the Purple Frog family. Our team is dedicated to providing exceptional service, exceeding expectations, and making a positive impact in the lives of our clients.
Exemplary Support and Service
The reviews praise Purple Frog and its staff for providing exceptional support and service. Several reviewers commend Abder, in particular, for his excellent communication skills, prompt responses to queries, and thorough knowledge of the regulations. Many customers have had positive experiences with the company, stating that they received helpful advice and assistance from the team.
Regulatory Compliance
The reviews highlight the importance of regulatory compliance, with some customers expressing gratitude for the team's expertise in understanding and explaining the new regulations. Abder's detail-oriented approach and willingness to educate customers are particularly noted.
Estate Agency Services
However, one reviewer, Jwcoolboy, shares a negative experience with the estate agency services, warning others against using Purple Frog due to poor maintenance and lack of communication with clients.
Tenancy Administration
Many reviewers have had a positive experience with the tenancy administration process, praising the team's helpfulness, professionalism, and efficiency. Shania Benton and Hollie are specifically mentioned for their excellent customer service.
Live Chat and Online Support
The reviews also praise the company's live chat service, highlighting Shania's efficiency and helpfulness in resolving queries and issues. This service is seen as a valuable tool in the letting process.
