Discover the Art of Smile, Redefined.
At Simply Lettings, we take pride in being a reputable and trustworthy lettings agency in Brighton and Hove. Our team of experts has over 100 five-star reviews on Google, and we're proud to have built a reputation for providing exceptional service to landlords and tenants alike.
Our Story
Established in 2011, our journey began as a small, one-man operation. Over the years, we've grown and expanded our team, relocating to a new office near Hove Station in 2013. As we continued to grow, we expanded our radius to Worthing and Mid Sussex in 2016. Today, we've rented over 3,000 properties and continue to add more professionals to our team, promoting internal career progression and providing exceptional service to our clients.
Our Mission
Our mission is to make finding a new home or letting your property an enjoyable experience. We believe in providing honest and transparent feedback, excellent value for money, and responsive service to both landlords and tenants. With 65 years of combined property experience, we have in-depth knowledge of the local area and strive to make the process of letting or renting a property as smooth as possible.
Our Services
We offer a range of services, including Lettings Management, Valuations, and Property Management. Our team is dedicated to providing a hassle-free experience, taking care of every detail from marketing your property to finding the right tenants and managing the let. We understand that being a landlord can be time-consuming, and that's why we're here to help.
Why Choose Us?
By concentrating only on the lettings market and providing excellent service, we've become the most trusted agency amongst our customers in Brighton and Hove. We know the area like the back of our hand, and we're always happy to discuss your next move over a cup of coffee. With our expertise, you can rest assured that your property is in good hands.
Meet the Team
From our Managing Director, Sam Levene, to our Office Manager, Karen Hunt, and the rest of our team, we're a dedicated and passionate group of professionals who love what we do. We encourage you to pop in for a cuppa, meet the team, and see whether we can help you. And if you have a pet pooch, we'd love to meet them too!
General Impression
Simply Lettings has received mostly positive reviews from satisfied customers, with many praising the agency's efficient and friendly service.
Positive Comments
Most reviewers appreciated the agency's quick response to emails, flexibility with move-out dates, and professionalism throughout the process. Many also commended the helpfulness of the staff, particularly Sam, Pedro, Robbie, and Carly, who were described as friendly, efficient, and knowledgeable.
Negative Comments
However, a few reviewers expressed dissatisfaction with the agency's policy regarding guarantors, which they found to be inflexible and unfair. One reviewer was unhappy with the application process, feeling that they were not given a fair chance despite having a guarantor.
Common Themes
- Efficient and friendly service
- Professionalism and knowledge of the staff
- Quick response to emails and queries
- Flexibility with move-out dates
- Guarantor policy being inflexible and unfair (negative reviews)