Business Details
14 Years
experience
Emergency
services
Expert Mobile & Laptop Repairs in London
Established in 2012 by Fintan Daly and Francesco Guarnaccia, Phone Heroes London has grown from a niche iPhone repair service to a trusted provider of comprehensive mobile and laptop repairs across London. Our expertise spans Apple, Samsung, and other major brands, with a focus on delivering high-quality parts and competitive pricing. With a team of qualified technicians, we offer same-day repairs, a 1-year warranty, and both walk-in and courier services.Our commitment to resolving complex issuesfrom liquid damage to hardware failureshas earned us recognition from the London Ambulance Service, BBC features, and over a decade of loyal customer support. We prioritise transparency, reliability, and customer satisfaction, ensuring every repair meets rigorous standards while maintaining affordability.
Services
iPhone Repairs
Samsung Repairs
iPad Repairs
MacBook Repairs
Corporate Repairs
Details
- Year established: 2012
Highlights and features
- Same-day repairs for urgent device issues
- Genuine parts used for all Apple and Samsung repairs
- 1-year warranty on all repair work
- Experienced technicians with over a decade of industry expertise
- Corporate repair services with flexible logistics
What people say
Same-day repairs
Genuine Samsung parts
1-year warranty
Professional technicians
Corporate service efficiency
Services
iPhone Screen Repair
We specialise in rapid iPhone screen replacements using genuine parts. Our technicians complete repairs within 20-30 minutes, ensuring full functionality checks and a 1-year warranty. Customers praise our competitive pricing and immediate walk-in service for cracked or damaged screens.
MacBook Battery Replacement
Our MacBook battery replacements take under 45 minutes, using high-quality components. We offer a 1-year warranty, outperforming Apple's 3-month coverage. Technicians diagnose compatibility issues and ensure optimal performance for models dating back to 2011.
Samsung Galaxy Repairs
We repair all Samsung Galaxy models, including screen replacements and hardware fixes. Services are completed within hours, with genuine parts and warranty. Corporate clients benefit from bulk repair options and same-day courier collection.
iPad Screen Replacement
Our iPad screen replacements cover all models from iPad 2 to Pro variants. Repairs include digitiser and LCD assembly upgrades, completed within 30 minutes. Customers report improved device longevity and cost savings compared to manufacturer repairs.
Corporate Device Repairs
We provide scalable repair solutions for businesses, including bulk iPad and smartphone fixes. Services include same-day courier logistics, no-contract agreements, and 1-year warranties. Corporate clients receive dedicated support for urgent device issues.
People
Fintan Daly
Co-Founder
Co-founded Phone Heroes London in 2012, bringing technical expertise and a customer-first approach to mobile repairs. Overseeing operations, he ensures service quality and innovation in device diagnostics and repair methodologies.
Francesco Guarnaccia
Co-Founder
Co-founder with a decade of experience in electronics repair. Focuses on technician training and maintaining partnerships with parts suppliers to ensure genuine components for all repairs.
Asia Walker
Marketing Executive
Manages corporate outreach and digital marketing. Develops strategies to expand business-to-business repair services while maintaining the company's online presence and customer engagement.
Harvir
Lead Technician
Senior technician with specialist skills in Apple device repairs. Completes complex screen and battery replacements within 20 minutes, earning consistent praise for precision and customer communication.
Fellipe
Technician
Qualified repair specialist handling Samsung and iPad diagnostics. Known for resolving hardware issues in older models and providing clear explanations of repair processes to customers.
Questions
Do you repair devices not listed on your website?
Yes, contact us with your device details. Our technicians can assess and repair most smartphones, tablets, and laptops, including older models.
What warranty do repairs include?
All repairs come with a 1-year warranty covering parts and labour, significantly exceeding manufacturer-standard coverage periods.
Can businesses arrange bulk device repairs?
Yes, we offer corporate repair packages with same-day courier service and no-contract agreements for businesses needing multiple device fixes.
Do you use genuine manufacturer parts?
We use genuine parts for Apple and Samsung repairs. For other brands, we use premium-quality alternatives that match original specifications.
What payment methods do you accept?
We accept cash, card payments, and corporate invoicing for business clients requiring regular repair services.
Can I wait while my device is repaired?
Yes, most screen and battery repairs complete within 30 minutes. Technicians provide real-time updates during the repair process.
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