Trust, Expertise, and Approachability: Your Partners in Law
At Kerseys Solicitors, we are a leading law firm with a rich heritage dating back to 1881. With offices in Ipswich, Colchester, and Felixstowe, we specialize in providing tailored legal services to individuals, families, and businesses across East Anglia and Essex.
Our History and Values
Established in 1881, Kerseys Solicitors has built a reputation for excellence in providing legal services. Our team of experienced lawyers and dedicated support staff work closely with clients to understand their unique needs and provide practical solutions to protect them and their dependents. Our values are built on a foundation of expertise, approachability, and professionalism, ensuring that our clients receive the highest level of service.
Our Services
We offer a comprehensive range of legal services, including business services, commercial property, construction law, corporate and commercial law, business dispute resolution, employment law, HR services, insolvency for business clients, intellectual property and IT, landlord services, legal audit and review, legal counsel services, lender services, and mediation for business. Our individual services include child care and social services, collaborative law, conveyancing, disputes, litigation, and mediation, employment law, family, relationships, and divorce, and wills, trusts, tax, and probate.
Our People
Our team of experienced lawyers and dedicated support staff are passionate about delivering exceptional service to our clients. With expertise in various areas of law, our people are committed to understanding our clients' unique needs and providing practical solutions to protect them and their dependents.
Testimonials
We take pride in our clients' testimonials, which demonstrate our commitment to delivering exceptional service. From commercial property to family law, our clients have praised our professionalism, approachability, and expertise. We invite you to read our testimonials and experience the Kerseys Solicitors difference.
Client Experiences with Kerseys Solicitors
Positive Comments
The majority of reviewers praised the exceptional service provided by Kerseys Solicitors, highlighting the professionalism, efficiency, and clear communication of their solicitors. Many clients expressed gratitude for the guidance and support received throughout their conveyancing processes, often citing specific solicitors who went above and beyond to ensure a smooth and stress-free experience.
Solicitors' Expertise and Dedication
Several reviewers praised the expertise and dedication of specific solicitors, including Edward Thomson, Hannah, Jane Riley, Jenny, Debbie, Karen, Sharon Livermore, Kerry Haynes, and Brian Smith. These solicitors were commended for their attentiveness, ability to explain complex processes clearly, and proactive approach to resolving issues.
Efficient Communication and Proactivity
Reviewers appreciated the prompt responses to queries, regular updates, and proactive approach taken by Kerseys' solicitors to resolve issues and avoid delays. This enabled clients to feel informed and in control throughout the conveyancing process.
Poor Customer Service and Communication
A few reviewers expressed disappointment with the service, citing poor communication, rudeness, and a lack of proactive approach from some solicitors. One reviewer mentioned a negative experience with a receptionist, while another reported that their solicitor was unresponsive and lacked initiative.
Lack of Proactivity and Communication
These negative experiences were often characterized by a lack of proactive communication, with clients needing to chase their solicitors for updates or resolutions. In some cases, this led to frustration, stress, and delays in the conveyancing process.
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