Your Satisfaction is Our Guarantee
Welcome to SM Autos Ltd, a reputable and established motor dealership located in West Sussex. Since our founding in 2006, we have built a reputation for providing high-quality used cars that exceed our customers' expectations. With over 1000 cars sold to date, we take great pride in our meticulous approach to sourcing only the best and honest quality used cars available from across the UK.
Our Commitment to Quality
At SM Autos, we are dedicated to ensuring that every car that leaves our showroom meets our exacting standards. We understand that buying a used car can be a daunting experience, which is why we strive to make the process as smooth and stress-free as possible. To achieve this, we conduct a comprehensive inspection of every vehicle, including a thorough mechanical and electrical check, to ensure that each car is in excellent condition.
Our Services
We offer a range of services designed to provide our customers with the ultimate car-buying experience. From test drives to finance options, we are committed to making sure that every aspect of the process is tailored to your needs.
Financing Options
We understand that financing a car can be a challenge, which is why we offer a range of financing options to suit your budget. From competitive interest rates to flexible repayment terms, we are committed to making sure that our financing options work for you.
Our Warranty
We believe that every car deserves a warranty, which is why we offer a comprehensive warranty on every vehicle we sell. Our warranty covers repairs and replacements for parts and labor, giving you peace of mind that your car is protected.
Transparency
We pride ourselves on being transparent about every aspect of our business. From the history of each car to the financing options available, we believe that honesty and transparency are essential in building trust with our customers.
Our Showroom
Our showroom is designed to provide a comfortable and welcoming environment for our customers. From the moment you step inside, you will be treated to a warm and friendly atmosphere that makes you feel at ease. Our knowledgeable and experienced sales team is always on hand to answer any questions you may have and help you find the perfect car.
Opening Hours
We are open Monday to Friday from 09:30 to 18:00, and Saturdays from 09:30 to 16:00, and Sundays from 10:30 to 14:30. Please note that all viewings are conducted by appointment only.
New Arrivals
We regularly update our stock with new arrivals, so if you are looking for a specific type of vehicle, please get in touch with us. We would be happy to assist you in finding the perfect car.
Contact Us
We look forward to welcoming you to SM Autos Ltd. Whether you are looking for a new or used car, we are committed to providing you with an exceptional buying experience. Contact us today to learn more about our services and how we can help you find your perfect vehicle.
Customer Reviews of SM Autos
Positive Experiences
The majority of customers had an excellent experience with SM Autos, praising the dealer's attention to detail, honesty, and professionalism. Many reviewers appreciated the thoroughness of the sales process, including detailed descriptions of the vehicles and provision of paperwork. Several reviewers commended Sean, the proprietor, for his excellent communication, prompt responses to queries, and willingness to provide additional information and support. The cars were often described as being in excellent condition, and the whole experience was frequently characterized as "stress-free" and "enjoyable".
Negative Experience
One reviewer had a very poor experience with SM Autos, citing issues with the car's performance, including problems with the air suspension, and a lack of after-sales support. The reviewer felt that the dealer was unresponsive to their concerns and refused to provide a refund or take responsibility for the faults.
