We give your eyes the care they deserve
At Direct Eyecare, we are an independent opticians with stores in Cardiff and Bristol. Over the past 11 years, we have built a reputation for providing professional and expert eye care to our patients. Our commitment to giving our patients the best possible care has led to our growth and success.
Our Story
We were founded in 2009 by our directors, Pervaze and Aqueela Jan. Pervaze, a specialist optometrist, and Aqueela, a healthcare professional, shared a passion for delivering exceptional customer service and providing expert eye care. Our team has always been dedicated to staying up-to-date with the latest technology and techniques to ensure our patients receive the best possible care.
Our Services
We offer a wide range of eye care services, including NHS sight tests, OCT scanning, and low vision consultations. Our optometrists are trained to diagnose and manage common eye conditions, and we have the latest technology to aid in our diagnosis. We also offer emergency appointments for patients who require urgent attention.
Our Team
Our team of optometrists, optical assistants, and administrative staff are dedicated to providing exceptional customer service and expert eye care. Meet some of our key team members below:
Pervaze Jan
Our specialist optometrist and director, Pervaze, completed his optometry degree at Aston University in 2001. With over 20 years of experience, Pervaze is a specialist in ocular therapeutics and has a wealth of knowledge in eye care.
Aqueela Jan
Our managing director, Aqueela, is a graduate with a background in healthcare. Her background in healthcare and business has enabled her to drive forward innovative ideas and implement new ways of delivering outstanding customer value and service.
Our Locations
We have three convenient locations in Cardiff and Bristol. Our stores offer a wide range of eyewear, including frames and lenses.
Our Values
At Direct Eyecare, we value:
- Expertise: Our team of optometrists and optical assistants are dedicated to providing expert eye care and advice.
- Customer Service: We are committed to providing exceptional customer service and ensuring that our patients feel valued and cared for.
- Innovation: We are always looking for ways to improve our services and stay up-to-date with the latest technology and techniques.
Get in Touch
If you have any questions or would like to book an appointment, please don't hesitate to contact us:
Address: 42A Corporation Road, Cardiff, CF11 7AU
Phone: 02920 343917
Email: hello@directeyecare.com
Positive Experience
The reviewers have had a consistently excellent experience at Direct Eye Care, with all five-star ratings. They have praised the staff for being professional, friendly, and proactive. The optometrists have been commended for their expertise, explaining test results and results in great detail.
Efficient and Swift Service
Many reviewers have highlighted the efficient and swift service provided by Direct Eye Care. They have mentioned that their broken glasses were repaired quickly, and that they were able to get their eyes tested and receive new glasses or lens replacements with minimal wait.
Personal Touch
The staff at Direct Eye Care have been praised for their personal touch, making customers feel at ease and comfortable. Reviewers have mentioned that the staff went above and beyond to help them, including phoning them back after a test and ensuring that they were happy with their service.
Safety Measures
One reviewer, who is diabetic, has praised the practice for taking safety measures during the COVID-19 pandemic, including taking their temperature, maintaining social distancing, and ensuring that the premises were immaculate in terms of hygiene.
Hygiene Standards
Overall, reviewers have been impressed with the high standards of hygiene and cleanliness at Direct Eye Care.
