Putting Quality First in Eye Care
At Burnside McPhee Opticians, we pride ourselves on being an independent optometry practice dedicated to providing exceptional eye care to our patients. With over 30 years of experience, our team of experts, led by Optometrists Allan S McPhee and David McPhee, are passionate about delivering personalized services that cater to each individual's unique needs.
Our Story
Established in 1987, Burnside McPhee Opticians has built a reputation for excellence in eye care, investing in the most advanced eye testing equipment available. Our commitment to quality has earned us a loyal patient base of several thousand, many of whom have been with us for years. We take pride in our professional care and reputation, always putting our patients' needs first.
Our Services
Our practice offers a comprehensive range of services, including:
- Spectacle lenses made to order, ensuring each patient receives the best bespoke solution for their needs
- A vast selection of over 700 frames, with no duplicates on display, ensuring our patients can find the perfect pair to suit their style and preferences
- Independent advice on contact lenses, with experienced optometrists guiding patients through the complex process of finding the right type of lens for their needs
- Expert advice on spectacle frames, walking patients through the often-confusing maze of spectacle lenses
- A welcoming and comfortable environment, where our friendly staff strive to make every patient feel at ease
Our Philosophy
At Burnside McPhee Opticians, we believe in putting quality first. We invest in the latest technology and continually upgrade our equipment to ensure our patients receive the best possible care. Our team is dedicated to delivering personalized services, taking the time to understand each patient's unique needs and providing honest, expert advice on the best solutions available.
Our Commitment
We are committed to providing our patients with the highest level of care, ensuring they receive the best possible outcomes for their eye health. Our team is passionate about staying up-to-date with the latest advancements in optometry, ensuring our patients benefit from the latest techniques and treatments.
Positive Experiences
Exceptional Service
Many reviewers praised the excellent service they received from the optometrists and reception staff. They were impressed with the thorough examinations, professionalism, and willingness to help. Several reviewers mentioned feeling confident and comfortable with the service, with one reviewer stating that they would not go anywhere else.
Welcoming and Friendly
The staff were consistently described as friendly, welcoming, and attentive. Reviewers appreciated the care and attention they received, with one reviewer noting that the staff went above and beyond to help them.
Expert Knowledge
Reviewers praised the expertise and knowledge of the opticians, stating that they were able to provide exceptional care and advice. One reviewer mentioned that the optician took the time to explain things clearly and thoroughly.
Range of Products and Prices
Several reviewers praised the wide range of glasses and prices available, with one reviewer noting that they had found some great bargains.
Uncomfortable Experience
One reviewer had a negative experience, stating that they felt intimidated and insecure during their examination. They felt that the optician got uncomfortably close and did not respect their personal space. This reviewer also mentioned that they were charged for a piece of paper with their lens prescription, which they felt was unfair.
