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Who we are
Horizon Aerials has been a trusted provider of TV aerial and satellite installation services in London since 1995. Owned and operated by a close-knit team with extensive expertise, we have a proven track record of delivering exceptional service and flawless installations.
Our Expertise
We offer a comprehensive range of services to meet all your aerial and satellite needs, including:
TV Aerial Installations & Repairs
- Installation of all types of TV aerials, including digital and Freesat options.
- Repair and maintenance of existing aerial systems.
- Signal boosting and alignment services.
Satellite Installations
- Installation of Sky+ & Sky Q systems.
- Installation of European satellite dish systems.
- Installation of dishes on rooftops.
Additional Services
- LCD wall mounting.
- Bespoke installations for AV systems and home cinemas.
- CCTV installation and maintenance for increased security and peace of mind.
Our Commitment
At Horizon Aerials, we prioritize:
- Quality: We use high-quality materials and employ skilled engineers to ensure seamless and reliable installations.
- Customer satisfaction: We are committed to providing outstanding service and building lasting relationships with our clients.
- Transparency: We offer clear and upfront pricing, with no hidden costs or fees.
Why choose Horizon Aerials?
- Extensive experience and industry knowledge.
- Team of highly skilled and certified engineers.
- Commitment to exceptional customer service.
- Competitive prices and guaranteed satisfaction.
- Wide range of services to meet diverse needs.
Contact us today to schedule a consultation and discuss your unique requirements. Let Horizon Aerials enhance your entertainment and security needs with expert installations and unwavering support.
Positive Experiences
Horizon's engineers, including Wesley and Ali, have been praised for their excellent service, professionalism, and efficiency. Many customers have reported quick response times, punctual appointments, and a thorough understanding of their needs. The engineers have been commended for their helpfulness, politeness, and friendly demeanor, making the customer experience a positive one.
Mixed Experiences
One customer, Yann Gindre, had a negative experience due to a significant increase in the initial quoted price from 95 + VAT to 240 + VAT. Although the engineer was friendly, the customer felt that the company's profit margin was too high and that the experience was expensive.
Technical Issues
Some customers have reported issues with cabling, including one customer who had to wait for a call back to resolve a cabling issue. However, these problems seem to be isolated, and the engineers have been able to resolve most issues efficiently.
Overall
Horizon has received overwhelmingly positive reviews, with customers praising the company for its excellent service, professionalism, and efficiency. While one customer had a negative experience due to a significant price increase, the majority of customers have been extremely satisfied with the work carried out by Horizon's engineers.
