Delivering exceptional eye care in a friendly environment
At Oakwood Eyecare, we have been delivering exceptional eye care services to the community of Derby since 1994. With over 25 years of experience, our team of dedicated professionals has been providing excellent customer service in a friendly environment where every individual is the priority. We invest heavily in the latest optical technology and training for our team to ensure that we can provide the whole family with exceptional quality eye care.
Our Practice
Our practice is built on a foundation of expertise, empathy, and compassion. We understand the importance of eye care and the impact it can have on one's daily life. Our team of experienced optometrists, dispensing opticians, and trained assistants work together to provide comprehensive eye examinations, stylish glasses, and expert advice on contact lenses. We use the latest technology, including OCT scanning and optomap, to detect early signs of diseases and provide personalized solutions.
Our Services
At Oakwood Eyecare, we offer a wide range of services designed to cater to the unique needs of our patients. Our services include:
- Comprehensive eye examinations (NHS and Private)
- Eye care plans tailored to individual needs
- Contact lenses for all prescriptions
- Continuity of care by same optometrists
- OCT scanning and photography
- Stylish glasses, advice, and fitting
- Children's eye care
- Myopia control
- Ortho K and MiSight contact lenses
- Eyewear styling
- Online store
Why Choose Us
At Oakwood Eyecare, we pride ourselves on our commitment to delivering exceptional customer service in a friendly and relaxed environment. Our team is dedicated to providing personalized care, expert advice, and the latest technology to ensure that our patients receive the best possible care. We believe in building long-term relationships with our patients and strive to make every visit a memorable one.
Meet Our Team
Our team is the backbone of our practice, and we are proud to have a team of experienced and dedicated professionals who are passionate about delivering exceptional eye care. Meet our team and learn more about what makes us so special!
Overview of Reviews
A total of 22 reviews were analyzed, with an overwhelming majority (20) rating Oakwood Eyecare 5 stars out of 5. The reviews were overwhelmingly positive, with customers praising the exceptional service, professional staff, and high-quality care provided by the optician.
Positive Comments
- Exceptional Service: Many customers praised the exceptional service provided by Oakwood Eyecare, with staff going above and beyond to meet their needs.
- Professional Staff: Customers praised the professionalism and expertise of the staff, particularly Tom, Ashleigh, Laura, and Mrs. Jackson, who were mentioned by name.
- Personalized Care: Customers appreciated the personalized care and attention they received, with staff taking the time to explain options and answers questions thoroughly.
- High-Quality Care: Customers were impressed with the high-quality care provided, with many reporting improved vision and satisfaction with their glasses and lenses.
Negative Comments
- Misquoted Price: One customer (Alan C.) reported being misquoted for a repair job, which led to a negative review.