Experience the Art of Fine Jewellery and Watches, since 1889
At Rigby Jewellers, we are proud to be an independent family jewellers with a rich history dating back to 1889. Our family business has been built on a foundation of exceptional customer service, expert jewellery advice, and a passion for providing high-quality jewellery, watches, clocks, and gifts. For generations, we have been committed to delivering unparalleled service and a truly impressive range of products from leading designers and manufacturers.
Our Heritage
Established in 1889, Rigby Jewellers has a long and proud history that spans four generations of family ownership. Our story began in Ruthin, where our founder T.H. Rigby first established the business. After the First World War, his son E.S. Rigby moved the business to Chester, where we are based today. Over the years, we have grown and evolved, with each generation building on the successes of the previous one. Today, Jason, the son of John, is the 4th generation to join the business, ensuring the continuity of our family's heritage and commitment to exceptional customer service.
Our Services
At Rigby Jewellers, we offer a wide range of services to meet the needs of our customers. Our expert jewellers are on hand to provide guidance and advice on our extensive range of jewellery, watches, and clocks. We also offer jewellery repairs, watch repairs, and battery replacement services, ensuring that our customers can trust us to provide comprehensive care for their treasured possessions. Our commitment to exceptional customer service is unparalleled, and we take great pride in building long-lasting relationships with our customers.
Our Products
Our extensive range of products includes jewellery from renowned designers and manufacturers such as Clogau Gold, Tingle London, and Seiko Astron. We also offer a stunning collection of watches from brands like Baume & Mercier, Rotary, and Comitti. For those looking for something truly unique, we have a beautiful range of clocks and gifts, including pewter tankards, hip flasks, and photo frames. Whether you're celebrating a special occasion or simply looking for a special treat, we have something to suit every taste and budget.
Overall Impression
The reviews of Rigby Jewellers are overwhelmingly positive, with customers praising the excellent customer service, knowledgeable staff, and high-quality products.
Customer Service
The staff at Rigby Jewellers have been consistently praised for their friendly, knowledgeable, and helpful nature. Many customers have mentioned the staff going above and beyond to assist with their queries and provide excellent advice.
Product Quality
The quality of the products sold by Rigby Jewellers has also been praised, with customers expressing their delight with their purchases, including watches, earrings, and clocks.
Repair Service
The repair service offered by Rigby Jewellers has also received high praise, with customers expressing their satisfaction with the speed and quality of the repairs.
Online Experience
Several customers have praised the online shopping experience with Rigby Jewellers, citing quick delivery, good communication, and a smooth transaction process.
