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PHINIX Hair and Beauty is a renowned hair salon located in the heart of Stourbridge, West Midlands. Established in 2010, PHINIX has built a strong reputation for providing exceptional hair services, with a particular focus on organic hair care, specialist blonde services, and smoothing treatments. The salon is open five days a week, with late evenings, ensuring flexibility to accommodate the busy schedules of its clients.
Our Mission
PHINIX has been founded on lasting friendships, creating a warm and friendly atmosphere that welcomes clients from all walks of life. The salon is committed to delivering the highest standard of customer service, keeping up with the newest colour technologies, latest cutting techniques, and best products. The team at PHINIX strives to maintain services and treatments at the highest possible standard, ensuring that each client receives the best possible care and attention.
Hair Styling
At PHINIX, the hair stylists pride themselves on their ability to listen to clients and provide friendly and professional advice on individual hair types, styles, and products to suit. Whether you are looking for a classic and timeless style or tempted by something new and adventurous, the PHINIX team is dedicated to providing a personalised experience tailored to your unique needs and preferences.
Hair Organic Service
PHINIX is committed to providing organic hair care services, using only the best products and techniques to ensure healthy, beautiful hair. The salon uses a range of organic hair care products that are free from harsh chemicals, ensuring that your hair is treated with the utmost care and respect.
Special Blondes
PHINIX has a reputation for being blonde specialists, offering a range of services tailored to achieving the perfect blonde shade for each client. From striking ash blondes to natural tones, the PHINIX team is dedicated to creating beautiful, long-lasting blonde colours that are tailored to each client's unique skin tone and personal style.
Smoothing Service
At PHINIX, the team understands the importance of smooth, silky hair that is easy to manage and style. The salon offers a range of smoothing treatments that are designed to tame frizz, add shine, and leave hair feeling soft and manageable. From keratin treatments to Brazilian blowouts, the PHINIX team is dedicated to providing the best smoothing services in the industry.
The Backroom Boutique
The Backroom Boutique is a hidden gem located within PHINIX, offering a unique range of clothing, accessories, and gifts. The boutique prides itself on its exclusive and unique ranges from both the UK and Europe, offering a classic twist on contemporary fashion. The Backroom Boutique is the perfect place to find a special gift or treat yourself to something new.
Client Testimonials
PHINIX has built a strong reputation for providing exceptional hair services, with many clients returning time and time again. Here are some testimonials from PHINIX clients:
"I have been a client of Phinix for over 10 years. During that time, I have always been impressed with the professional and creative approach that Nichola and Fiona have adopted in their business. From imaginative hair design to sourcing quality products, they provide an excellent service for their clients."
"I first started getting my hair done at Phi Nix hair salon around 2 years ago after a friend recommended them to me. I had always strived to get the 'ash blonde' colour but every hairdresser I went to didn't manage to give me the results I was looking for so I just assumed my hair just wasn't able to go that colour! The PHINIX Team have spent time building my hair up to the colour I desired and now I couldn't be happier! Its healthier than it has ever been and is the perfect cut and colour!"
Location and Contact Information
PHINIX Hair and Beauty is located at 92 Worcester Road, Hagley, Stourbridge, West Midlands DY9 0NJ. To book an appointment, please contact the salon at reception@phinix.co.uk or call 01562 883388.
Overall Experience
The reviews of Phinix Hair Salon in Hagley are overwhelmingly positive, with all but one reviewer giving the salon a 5-star rating. Reviewers praised the friendly and welcoming staff, who are described as "lovely", "super friendly", and "genuine". They also praised the salon's relaxed and calm atmosphere, with one reviewer commenting that it felt like a "real luxury" to have their hair done.
Services and Quality
Reviewers were extremely satisfied with the services provided by the salon. They praised the talented stylists, who are described as "super talented", "experienced", and "knowledgeable". Reviewers also praised the salon's attention to detail, with one reviewer commenting that they "spend lots of time showing me progress throughout the styling process to make sure I am happy". The salon's ability to work with clients who have specific needs, such as those with alopecia, is also highlighted as a strength.
Negative Review
The only negative review is from S. Seeney, who gave the salon a 1-star rating. They reported feeling rushed and frustrated with the slow service, commenting that they were left sitting for 20 minutes with wet hair. They also felt that the prices were not justified given the service received.
