Business Details
44 Years
experience
Your Trusted Destination for Designer Jewellery in Lancaster
Established in 1982, Silver Tree Jewellery is a family-run independent boutique based in Lancaster. Our expertise stems from decades of industry experience, including formal training from institutions such as the UK National Association of Jewellers and Gemmological Institute of Great Britain. We offer a curated selection of designer jewellery from renowned brands like Thomas Sabo, Swarovski, and Chlobo, alongside bespoke services including engraving, watch repairs, and ring resizing.Combining traditional craftsmanship with contemporary design, we prioritise personalised service for both in-store and online customers. Our team, led by Hannah Gibson and Oliver, delivers tailored advice on materials and design while maintaining a commitment to luxury presentation through complimentary gift wrapping. As a trusted local business, we uphold transparency in all transactions and maintain strong ethical standards in our operations.
Services
Jewellery Engraving
Jewellery Repairs
Ring Resizing
Watch Repairs
Wedding Jewellery
Designer Selection
Gift Wrapping
Online Consultations
Bespoke Alterations
Details
- Year established: 1982
Highlights and features
- We offer over 40 years of family-owned jewellery expertise
- Our team holds professional gemmology and jewellery diplomas
- We provide free luxury gift wrapping on all purchases
- We maintain exclusive partnerships with leading international designers
- Our bespoke repair service includes same-day watch battery replacements
What people say
Personalised service
Luxury gift wrapping
Expert engraving skills
Bespoke ring resizing
Knowledgeable staff
Services
Jewellery Engraving
Our precision engraving service transforms jewellery into personal keepsakes. Available for rings, pendants, and watches, this service allows up to 25 characters of custom text. Utilising modern laser technology combined with traditional craftsmanship, we ensure crystal-clear results on precious metals while maintaining structural integrity.
Watch Repairs
Comprehensive watch servicing including battery replacements, strap adjustments, and movement repairs. Our technicians handle both luxury and vintage timepieces using calibrated equipment. We guarantee same-day battery replacements for standard models while maintaining manufacturer warranties through approved techniques.
Ring Resizing
Precision resizing for engagement and wedding bands using professional jewellers' tools. Available for both precious and alternative metals, with options to preserve finishes on vintage pieces. Our service includes complimentary sizing checks and guarantees structural integrity post-alteration.
Designer Jewellery
Curated collection of contemporary and classic pieces from global brands. Specialising in Thomas Sabo, Swarovski, and exclusive UK designers, we offer limited edition collections and seasonal ranges. Each piece undergoes quality verification before customer presentation.
Gift Services
Complete gift service including luxury packaging, handwritten messages, and bespoke wrapping. Available for both purchased and custom-made items. We provide complimentary gift tags and offer international shipping options for special deliveries.
People
Hannah Gibson
Director
With over 20 years in the jewellery sector, Hannah holds advanced diplomas in gemmology. She co-founded the business with her husband, combining academic expertise with practical design experience. She oversees product curation and customer experience strategies.
Oliver
Managing Director
A third-generation jeweller with formal training in precious metalwork. Oliver manages technical operations including repairs and custom creations. His expertise ensures adherence to traditional craftsmanship standards while implementing modern quality controls.
Questions
What jewellery repair services do you offer?
We provide ring resizing, watch repairs, jewellery restringing, engraving, and clasp replacements using professional equipment and traditional techniques.
Can I get same-day watch battery replacement?
Yes, most standard watch battery replacements can be completed while you wait, with prices starting from £10.
Do you offer gift wrapping services?
All purchases include complimentary luxury gift wrapping with branded packaging and personalised message tags.
Are there payment options available?
We accept major credit/debit cards and offer interest-free payment plans for qualifying purchases over £500.
How can I verify product authenticity?
All items come with official manufacturer warranties and certification documents where applicable for designer collections.
What about returns and exchanges?
We offer 30-day returns for standard items and 7-day returns for sale merchandise, with full refund options available.
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