Big Enough To Manage. Small Enough To Care.
Penny Smyth Estates Limited was established in 2010, by Penny Smyth, and since then the business has grown and evolved to become a respected name in the local property market, featuring a range of properties across North Down and Greater Belfast. We pride ourselves on our professional and dedicated sales, lettings, and property management services, and in matching people with their perfect home.
Our Services
At Penny Smyth Estates Limited, we understand the importance of providing a comprehensive range of services to meet all your property needs. Our services include:
- Property Sales: Our experienced team will guide you through the selling process, ensuring a stress-free and successful sale of your property.
- Lettings and Property Management: We specialize in lettings and property management, providing a comprehensive management service from beginning to end, tailored to meet the needs of both landlords and tenants.
- Project Management: Our experienced team will manage your project from design concept to completion, ensuring a seamless and stress-free experience.
- Valuations: Our experienced valuers will provide an accurate and unbiased valuation of your property, ensuring you have a clear understanding of your property's value.
Our Commitment to Excellence
At Penny Smyth Estates Limited, we are committed to providing a superior level of service, tailored to meet the individual needs of each client. Our team of experienced and knowledgeable professionals will work tirelessly to ensure your property sale, let, or management is a success.
Our Values
At Penny Smyth Estates Limited, we value honesty, integrity, and professionalism. We believe in building long-term relationships with our clients, and our commitment to excellence is reflected in everything we do.
Overview
The reviews of Penny Smyth Estates are overwhelmingly positive, with the majority of reviewers giving 5-star ratings and praising the estate agent's exceptional service.
Positive Experiences
Most reviewers praised the professionalism, friendliness, and efficiency of Penny Smyth Estates' staff, particularly Kerry and Penny herself. They were commended for their excellent communication, regular updates, and helpfulness throughout the buying and selling process. Many reviewers appreciated the extra effort put in by the team to ensure a smooth and stress-free experience.
Negative Experiences
However, there were a few negative reviews that highlighted some issues with the service. One reviewer had a bad experience with the agency, claiming they were unprofessional and unethical in their dealings. Another reviewer was disappointed when no one turned up for a scheduled appointment to value their house. A third reviewer was unable to get a response from the agency despite multiple attempts.
What Sets Them Apart
What sets Penny Smyth Estates apart from other estate agents is their exceptional customer service, professionalism, and attention to detail. They seem to go above and beyond to ensure their clients have a positive experience, and their staff are friendly, helpful, and knowledgeable.
