Tucked amidst the vibrant landscape of Yorkshire, Moss Properties stands as a beacon of excellence in the realm of estate agency. Established in 2006, we have carved a distinct niche for ourselves with our unwavering commitment to exceeding client expectations. Our dynamic team of experts thrives on fostering genuine connections and empowering our clients to navigate the complexities of property transactions with confidence.
Our Vision and Values
At Moss Properties, we believe in building lasting relationships with our clients and the local community. We value integrity, transparency, and a personalized approach to every interaction. Our highly skilled team is adept at leveraging market knowledge and industry expertise to provide tailored solutions for both buyers and sellers.
For Buyers
- Comprehensive market analysis and personalized search criteria
- Access to an extensive database of properties
- Expert guidance through the entire purchasing process
- Negotiation and offer preparation support
- Mortgage and legal referrals
For Sellers
- Free valuation and market analysis
- Professional property photography and marketing materials
- Global exposure through major online platforms
- Negotiating strategies and offers management
- Comprehensive legal and administrative support
Lettings and Management
- Comprehensive tenant screening and selection
- Competitive rental rates and market analysis
- Rent collection and payment management
- Property maintenance and repair coordination
- Detailed reporting and transparency
Our Commitment
Our unwavering commitment to client satisfaction is evident in our:
- Responsive and personalized communication
- Clear and upfront fee structures
- Attention to detail and precision
- Proactive problem-solving and conflict resolution
- Comprehensive after-sales support
Join us on our journey to finding your perfect home or selling your current property with Moss Properties. We look forward to exceeding your expectations!
Fees and Charges
The reviewers expressed dissatisfaction with the fees charged by the company, with one reviewer calling them "absolutely extortionate". Specifically, they mentioned being charged around 225 for "admin fees" just to move in, and an additional 120 deducted from their bond for "final inventory checks" after moving out.
Customer Service
One reviewer praised the company's staff, stating that they are "well spoken" and readily available to answer calls and provide information. However, this positive comment was overshadowed by the reviewer's negative experiences.
Property Maintenance
One reviewer had a poor experience with the maintenance of their rental property. They reported that two out of three electric bulb holders in their apartment were broken, and it took the company 2.5 months to send someone to repair them. This left the reviewer relying on table lamps to light their living area and bedroom.
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