Fast. Reliable. Honest. Local.
Welcome to JA Autos, a family-run MOT and service centre situated in Ifield, Crawley. Our highly experienced team of mechanics provides a full range of automotive services to motorists in Crawley, Horley, Horsham, Gatwick, and many other locales throughout West Sussex.
Our Story
Founded in 2008, we boast a collective experience of over 50 years in the trade. As a small, independent garage, we offer competitive pricing, beating out national fast-fits and dealerships. Our size and independence also mean you'll receive a more friendly and personal standard of service. We establish long-lasting relationships with our loyal customer base, who know we're here to help keep them on the road all year round, in a vehicle running safely and efficiently.
Our Services
We offer a comprehensive range of services, including proactive measures such as MOT testing, car servicing, and DPF cleaning, as well as reactive services like car repairs, clutch replacement, cambelt replacements, and gearbox repairs. Whether you need assistance with malfunctioning car air conditioning, gearboxes, or cambelts, or a standard clutch replacement, our seasoned mechanics are here to help.
Why Choose JA Autos?
Our customers choose us because they know they'll receive fast, accurate, and free diagnostics, as well as high-standard car repairs, car servicing, or MOT testing at a more affordable rate than that offered at main dealerships and fast-fits. We provide a complete package, including fault-finding, car repairs, car servicing, car air conditioning re-charging, MOT testing, and DPF cleaning. Our quotes are carefully laid out, and our team are always happy to explain your situation to ensure you're in the know.
What Sets Us Apart
At the core of everything we do are the tenets of honesty and transparency. As an RAC Approved Garage, we follow the RAC Customer Charter for Approved Garages, ensuring that you'll receive honest pricing, quality work, and exceptional customer service. Our team of Level 3 qualified MOT testers, with over 50 years of collective experience, ensures that you're in good hands.
Overall Positive Feedback
The majority of customers have expressed their satisfaction with the services provided by JA Autos. They have praised the garage for its excellent customer service, reasonable prices, and high-quality workmanship. Many customers have mentioned the owner, John, as being particularly helpful and honest in his dealings.
Praise for the Staff
The staff at JA Autos have been commended for their friendly and helpful nature. Customers have appreciated the clear explanations of the work required and the transparency of the pricing. The mechanics have been praised for their expertise and professionalism.
Efficient Service
Many customers have praised the garage for its efficient service, with many repairs and maintenance tasks being completed quickly and to a high standard. The garage's ability to accommodate urgent repairs and MOTs has also been appreciated.
Trust and Reliability
Several customers have expressed their trust and reliance on JA Autos, with many stating that they would not take their vehicles anywhere else. The garage's honesty and transparency have been highlighted as key factors in building this trust.
One Negative Review
One customer had a negative experience with the garage, citing poor communication and a lack of coordination among the staff. However, this review stands out as an anomaly among the overwhelmingly positive feedback.
