Business Details
16 Years
experience
Emergency
services
Your Trusted IT Partner in Huddersfield
Established in 2010 by Thomas Blackburn, Upgraded IT has grown from a sole trader operation to a fully incorporated limited company renowned for its technical expertise and customer-centric approach. Our team of certified engineers holds Level 3 City & Guilds certification in electronic servicing and maintains partnerships with iTechnician and ComputerMend. With over 30 years of combined industry experience, we specialise in IT support, device repairs, and custom PC solutions for both home and business users across Huddersfield.Our commitment to transparent pricing and proactive monitoring systems has earned us a 5-star reputation, making us one of the region's leading technology service providers. We offer comprehensive support packages, including business-class device monitoring, automated backups, and antivirus protection, alongside individual repair services for Apple and PC devices. Our dedication to staying at the forefront of technological advancements ensures clients receive cutting-edge solutions tailored to their specific needs.
Services
IT support
Device repairs
Custom PC builds
System monitoring
Data recovery
Antivirus protection
Hardware upgrades
Network setup
Details
- Year established: 2010
Highlights and features
- Certified engineers with Level 3 City & Guilds qualification
- 30+ years combined experience in IT support and repairs
- Transparent pricing with no hidden fees
- 24/7 system monitoring and automated backups
- Same-day repairs for most Apple and PC devices
Associations and certifications
- iTechnician
- ComputerMend
- City & Guilds
What people say
Fast repairs
Competitive pricing
Expert knowledge
Friendly staff
Same-day service
Services
IT support
Our comprehensive IT support covers system maintenance, troubleshooting, and technical assistance for home users and businesses. With certified engineers available 6 days a week, we provide on-site and remote support to resolve issues promptly. Our proactive monitoring systems help prevent problems before they occur, ensuring continuous operation for businesses.
Device repairs
We specialise in repairing Apple and PC devices including iPhones, iPads, MacBooks, and desktop computers. Our technicians use quality replacement parts and complete most repairs within 24 hours. From cracked screens to hardware failures, our 30+ years of combined experience ensures reliable fixes for all device issues.
Custom PC builds
Tailored PC builds designed to meet specific performance requirements for gaming, business, or personal use. We select components based on your needs and budget, offering high-performance systems at competitive prices. Our builds include warranty and post-purchase support for complete peace of mind.
System monitoring
Business-class monitoring service that tracks 180+ devices and performs 4,250 daily security checks. Our proactive system identifies potential issues before they become problems, including automated backups and virus protection to safeguard your critical data and maintain operational continuity.
Data recovery
Specialist data recovery services for failed storage devices, including hard drives and SSDs. Our engineers employ advanced techniques to retrieve lost data while maintaining strict confidentiality. We offer both physical and logical data recovery solutions with no-charge diagnostics for most cases.
People
Thomas Blackburn
Director
Founder of Upgraded IT with over 15 years in the tech industry, Thomas combines technical expertise with business leadership. His decade of electronics study and 14 years of practical experience drive the company's commitment to quality service and innovation.
Rowan Smith
Senior Technician
Certified engineer with 8 years of experience in device repairs and system maintenance. Rowan's technical proficiency and customer-focused approach make him a key member of our support team, delivering reliable solutions to both home and business clients.
Questions
What devices can you repair?
We repair all makes and models of Apple and PC devices including iPhones, iPads, MacBooks, desktop computers, and laptops. Our technicians handle screen replacements, hardware repairs, and software issues.
How quickly can you fix my device?
Most repairs complete within 24 hours, with many finished the same day. Emergency repairs receive priority treatment, and we offer a no-fix-no-fee guarantee for complete peace of mind.
Do you offer business IT support?
Yes, we provide comprehensive business IT support including system monitoring, security checks, and on-site technical assistance. Our monitoring service tracks 180+ devices and performs 4,250 daily security checks for proactive protection.
Are your engineers certified?
Our team holds Level 3 City & Guilds certification in electronic servicing and maintains partnerships with iTechnician and ComputerMend. All technicians undergo regular training to stay current with technology advancements.
Can you build custom PCs?
We create custom PCs tailored to your specific needs, whether for gaming, business, or personal use. Our builds use quality components and come with warranty and post-purchase support for complete satisfaction.
What payment methods do you accept?
We accept cash, card payments, and bank transfers for all services. Business clients can arrange account payments, and we offer transparent pricing with no hidden fees for all repair and support services.
