Transforming Lives, One Treatment at a Time
At Prima Britannia Skincare & Laser Clinic London, we pride ourselves on being a fully licensed small private clinic that has been providing exceptional aesthetic treatments for face, body, and hair for both men and women. Our goal is to deliver the most advanced and latest technology in the industry, ensuring that our clients receive the best results every time.
Our Services
Our clinic offers a wide range of treatments that cater to various skin and beauty concerns. We specialize in laser hair removal, laser vein removal, and laser pigmentation removal. Our experienced and highly qualified staff ensure that every client receives personalized consultations, tailored treatment plans, and ongoing support to achieve their aesthetic goals.
Our treatments include:
- Laser Hair Removal: a permanent hair reduction treatment using the latest laser technology.
- Laser Vein Removal: a safe and effective procedure to remove unwanted veins on the face and body.
- Laser Pigmentation Removal: a treatment to permanently remove pigmented lesions from the skin.
Why Choose Us
At Prima Britannia, we stand out from the rest due to our:
- Fully licensed privately owned clinic
- FDA-approved latest aesthetic technology
- Highly qualified and experienced staff
- Over 15 years of experience in the aesthetic field
- Government-accredited standards
- Easy access to our clinic, with weekend parking available
Client Testimonials
We pride ourselves on the positive feedback from our satisfied clients.
- "I've been a client of this clinic for years. State-of-the-art equipment, very clean and nice environment. I have had different treatments, among them laser for hair removal which I am very happy with. Very friendly and professional staff. Highly recommended!" - Rosalia Munoz Romero
- "I had a course of laser treatments and the results are great! Knowledgeable staff, friendly environment, and very high standard of cleanliness" - Johny Giokas
- "Just had 2 treatments with Tatiana, deep pore cleansing and straight after meso (anti-acne). Very happy, always amazing results, super customer service! Thank you Tatiana:" - Ksenia Chekhova
Our History
Since 2012, our clinic has been a pioneer in providing laser hair, vein, and pigmentation removal treatments in Hammersmith. During this time, we have successfully performed thousands of treatments, helping our clients achieve their desired results.
Popular Treatments
Our clients have shown a strong preference for:
- Laser Hair Removal: a permanent hair reduction treatment using the latest laser technology.
- Laser Vein Removal: a safe and effective procedure to remove unwanted veins on the face and body.
- Laser Pigmentation Removal: a treatment to permanently remove pigmented lesions from the skin.
Stay Connected
Follow us on social media to stay updated on our latest offerings, services, and promotions.
@primabritannia /primabritannia @primabritannia @primabritannia
Contact Us
If you would like to learn more about our services or book an appointment, please get in touch:
Prima Britannia Laser Clinic
212 King Street, Hammersmith, London W6 0RA
Phone: 020 8741 7420
Email: info@primabritannia.co.uk
Website: primabritannia.co.uk
Email: info@primabritannia.co.uk
Summary of Reviews
Poor Customer Service Experience
The reviews highlight a pattern of poor customer service experience, particularly with the manager, Tatyana. Several reviewers mention that she is rude, manipulative, and defensive when dealing with customer complaints or issues.
Unprofessional Behaviour
Reviewers have reported unprofessional behaviour from Tatyana, including gaslighting, denying reality, and accusing customers of lying or being abusive.
Issues with Quotations and Treatments
There have been issues with quotations and treatments, with customers being provided with incorrect or incomplete information.
Refund and Correct Treatment
One reviewer did receive a refund, and it was discovered that the treatment prescribed was incorrect.
Positive Experiences
On the other hand, some reviewers have reported excellent service, friendly and cordial attitude, and great results from their treatments.
Recommendations
Some reviewers highly recommend the clinic, while others strongly advise against it due to the poor customer service experience.