Your pet's health is our top priority
At Eastcott Vets, we pride ourselves on being a trusted and award-winning veterinary practice, serving the Swindon area and beyond. With a team of experienced and dedicated veterinary professionals, we provide high-quality care to dogs, cats, and small pets in a modern and state-of-the-art environment. Our commitment to our clients and their pets is unmatched, and we strive to deliver exceptional service with compassion, kindness, and understanding.
Our Services
Our services are designed to cater to the needs of our clients and their pets, whether it's a routine check-up or a more complex case. We offer a wide range of services, including:
- Vaccinations: We provide primary vaccination courses for dogs and cats, as well as booster vaccinations for cat annual boosters and puppy packages.
- Microchipping: Our microchipping service ensures that your pet is easily identifiable and helps to prevent the risk of loss or theft.
- Neutering: We offer neutering services for dogs and cats, which helps to prevent unwanted breeding and reduce the risk of certain health problems.
- Dental Care: Our dental clinics cater to the dental needs of dogs, cats, and rabbits, providing a range of services from routine cleaning to more complex procedures.
- Behaviour Clinics: Our behaviour clinics help to address behavioural issues in pets, providing expert advice and guidance on how to manage problem behaviours.
- Free Pet Dental Clinics: We offer free dental clinics for pets, providing a range of services from routine cleaning to more complex procedures.
- Flea and Worm Treatment: Our flea and worm treatment services help to prevent and manage parasitic infestations in pets.
- Consultation Fees: We offer consultation fees for clients who require emergency or routine consultations with our veterinary team.
- Emergency Out of Hours Consultation Prices: We provide emergency out-of-hours consultation services for clients who require urgent attention outside of regular hours.
- Pre Anaesthetic Instructions: Our pre-anaesthetic instructions provide guidance on how to prepare your pet for surgery, ensuring a smooth and stress-free experience.
Our Clinics
We have three branches conveniently located around Swindon, offering easy access to our services:
- Edison Park Clinic & Hospital: This large hospital on Dorcan Way is home to our main veterinary practice, providing a range of services including 24-hour emergency and critical care.
- Bath Road Clinic: Our Bath Road Clinic on Old Town is easily accessible from the town centre, providing routine consultations and services.
- Cricklade Road Clinic: Our Cricklade Road Clinic on Clive Parade is situated in the heart of Cricklade, offering easy access to our services.
Facilities and Equipment
Our state-of-the-art facilities and equipment ensure that we are equipped to handle even the most complex cases. Our hospital is designed to provide a comfortable and stress-free environment for pets, with dedicated areas for consultations, surgery, and hospitalization.
Patient Care Assistants
Our patient care assistants play a vital role in our practice, supporting our veterinary team to achieve the highest standards of patient care. They work alongside our veterinary surgeons and registered veterinary nurses to provide a range of services, from monitoring inpatients to assisting with procedures.
Our Commitment
At Eastcott Vets, we are committed to providing the best possible care for our clients and their pets. We are proud to be an officially Cat Friendly Clinic, and we strive to deliver exceptional service with compassion, kindness, and understanding. With a team of dedicated professionals and state-of-the-art facilities, we are confident that we can provide the care that your pet deserves.
Communication Issues and Poor Animal Care
Multiple reviewers have experienced poor communication and care at Eastcott Vets. Bronte Roberts, who gave the practice 3 stars, expressed frustration with the lack of transparency and diagnostic errors. She felt that the practice was more interested in hiding mistakes rather than rectifying them. Roberts' experience resulted in her dog suffering from increasing pain and discomfort due to missed diagnoses and incorrect treatment.
Positive Experiences and Kind Staff
Contrasting with the negative experiences, several reviewers have had positive encounters with the practice. Vera Hoenen, Liz Whitaker-Street, Diane Kenyon, Julie Huntley, Mahide Uz, Brian Ayres, and Chris Duncan all gave the practice 5 stars. They praised the clinic's prompt attention, kindness, and compassion towards their pets. Many mentioned specific staff members who went above and beyond to care for their animals.
