Redefining property management in Scotland, one home at a time.
At 1Let, we pride ourselves on being a forward-thinking and innovative letting agency, dedicated to redefining property management in Scotland. Our team is committed to making a difference in everything we do, with a focus on providing exceptional service to our landlords and tenants alike.
Our Philosophy
We believe that property management should be about more than just collecting rent and managing properties. At 1Let, we're passionate about building strong relationships between landlords and tenants, and we believe that this can only be achieved by prioritising the needs of all parties involved. Our approach is built on the principles of respect, transparency, and innovation, and we're committed to setting a new standard for letting agencies in Scotland.
Our Services
As a leading letting agency in Edinburgh, we offer a comprehensive range of services designed to meet the needs of our clients. From property management and letting to investment advice and tenant sourcing, we've got you covered. Our team of experienced professionals will work closely with you to understand your unique needs and provide tailored solutions that meet your goals. Whether you're a landlord looking to maximise your rental yields or a tenant searching for your next home, we're here to help.
What Sets Us Apart
So, what sets us apart from other letting agencies in Scotland? For starters, our commitment to innovation and customer service is unparalleled. We're constantly looking for new ways to improve our services and make the letting process more efficient and enjoyable for our clients. Our team is comprised of highly trained and experienced professionals who are dedicated to providing exceptional service and support. We're also proud to be regulated by ARLA Propertymark and accredited members of Landlord Accreditation Scotland (LAS) and Council of Letting Agents (CLA), giving you peace of mind that you're in safe hands.
Our Values
At 1Let, we're passionate about making a positive impact on the communities we serve. We believe in building strong, rewarding relationships between landlords and tenants, and we're committed to providing safe, comfortable, and well-managed homes that our tenants love calling their own. We're dedicated to running our business to the highest of ethical and moral standards, and we're proud to be an award-winning lettings company that's redefining property management in Scotland.
Overview of 1Let Reviews
Excellent Customer Service
The reviews of 1Let are overwhelmingly positive, with customers praising the agency's exceptional customer service. Many reviewers mentioned the friendly, efficient, and professional staff, particularly Tina, Rebecca, Kim, and Ken, who went above and beyond to ensure their needs were met.
Effective Communication
Effective communication was a common theme in the reviews. Customers appreciated the prompt responses to their queries and the regular updates provided by the agency. The automated application and lease-signing process were also praised for being user-friendly and streamlined.
Property Management
Several reviewers commended 1Let's property management services, highlighting their efficiency in resolving issues and maintaining the property to a high standard. The agency's responsiveness to maintenance requests was notable, with one reviewer mentioning a prompt resolution to a faulty fridge issue just before Christmas.
Trust and Competence
Many customers expressed their trust in 1Let's competence and expertise, praising their ability to manage expectations and resolve issues promptly. The agency's dedication to ensuring a smooth and hassle-free experience was evident in many reviews.
Rental Process
The rental process was described as efficient and stress-free, with 1Let's staff guiding customers through the application and move-in process with ease.
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