Within a very short span of time, A2z Computer Solutions has quickly become one of the most trusted and beloved IT solutions providers in the vicinity of London. We are driven by a passionate team of skilled IT experts who are dedicated to understanding and fulfilling the diverse IT needs of our clients, both personal and professional.
Who We Are and What We Do
Our team of experienced technicians can tackle a wide range of technological challenges, including:
Device Repair & Support
- MacBook, iMac, Mac Pro repair and maintenance
- Laptop repair and rejuvenation
- Data recovery and security solutions
- Virus removal and system optimization
- Hardware and software troubleshooting & repair
Business IT Services
- Network cabling and troubleshooting
- Cloud-based solutions implementation and security
- Office 365 support and configuration
- Data management and disaster recovery planning
Data Recovery
- Secure data retrieval from damaged or corrupted storage devices
- Data migration and transfer services
- RAID recovery and external hard drive repair
Our Approach & Values
At A2z Computer Solutions, we adhere to a set of core values that guide our interactions with clients:
- Customer Focus: Your satisfaction is our top priority. We provide personalized attention and solutions tailored to your unique needs.
- Integrity & Transparency: We uphold the highest ethical standards and always operate with utmost transparency.
- Efficiency & Effectiveness: We prioritize speed, accuracy, and cost-effectiveness in all our services.
Our Mission
We believe technology should be accessible and affordable for everyone. Our mission is to empower individuals and businesses in the London area with reliable, accessible, and affordable IT solutions, enabling them to achieve greater efficiency and productivity.
Overall Experience
The reviews highlight a mixed bag of experiences at A2Z Computers, with some customers having a very positive experience, while others had a terrible time.
Customer Service
Some customers praised the friendly and knowledgeable staff, particularly Arize, who was mentioned multiple times for his excellent service. However, others had a horrible experience with the customer service, citing rudeness and a lack of empathy.
Repair Quality and Turnaround Time
Many customers were impressed with the quick turnaround time for repairs, with some even receiving their repaired laptops ahead of schedule. The quality of the repairs was also praised, with customers reporting that their laptops were fixed correctly and efficiently.
Issues with Damages and Charges
A few customers reported issues with damages to their devices while in the shop's care, and one customer felt that they were misled about the cost of the repairs.
Recommendations
Despite some negative experiences, many customers would definitely recommend A2Z Computers to others, citing their quick service, good value, and professional staff.
