Business Details
Emergency
services
Expert Veterinary Care for Your Pets
Westover Vets has been dedicated to animal care since 1896, evolving from a traditional mixed practice into North Norfolk's leading small animal hospital. Our independent, vet-owned practice prioritises compassionate, personalised care for pets and their families, offering services ranging from routine check-ups to advanced diagnostics and 24-hour inpatient support. With over 128 years of local expertise, we maintain a team of highly qualified professionals holding 15 postgraduate qualifications across specialisms like cardiology, exotic medicine, and small animal surgery.Our commitment to excellence extends to facilities and technology, ensuring we deliver trusted veterinary care tailored to each patient's unique needs. We treat every pet as our own, combining clinical expertise with a supportive approach that values long-term relationships with clients and our community.
Services
Routine Check-ups
Emergency Care
Advanced Diagnostics
Small Animal Surgery
Health Care Plans
Highlights and features
- We have over 128 years of continuous veterinary experience in Norfolk
- Our team holds 15 postgraduate qualifications across specialist veterinary fields
- We provide 24-hour emergency care with inpatient facilities
- Independent practice allowing tailored treatment plans for each pet
- Personalised service treating every pet as if they were our own
What people say
Compassionate care
Friendly staff
Expert veterinary support
Personalised attention
Welcoming environment
Services
Routine Check-ups
Regular veterinary examinations to monitor pet health and prevent potential issues. Our experienced team conducts thorough assessments tailored to each animal's age and medical history. Early detection of health concerns ensures timely intervention and better long-term outcomes for your pet.
Emergency Care
24-hour emergency veterinary services for critical pet health situations. Our fully equipped facilities and dedicated emergency team provide immediate care for accidents, sudden illnesses, and other urgent medical needs. Continuous availability ensures pets receive life-saving treatment when needed most.
Advanced Diagnostics
Specialist diagnostic capabilities including ultrasound, CT scanning, and laboratory analysis. These services enable precise identification of complex health conditions. Our investment in modern diagnostic technology supports accurate treatment planning and monitoring of chronic conditions.
Small Animal Surgery
Comprehensive surgical services for dogs, cats, and exotic pets. Our qualified surgeons perform routine procedures like neutering alongside complex operations. Post-operative care includes pain management and recovery monitoring to ensure optimal healing outcomes.
Health Care Plans
Preventative care packages spreading annual pet health requirements into monthly payments. Plans include vaccinations, parasite control, and regular check-ups. This proactive approach helps maintain pet health while making routine veterinary care more affordable and accessible.
People
Toby Morrell
Director & RCVS Advanced Practitioner in Diagnostic Imaging
With specialist expertise in veterinary diagnostic imaging, Toby leads our advanced medical imaging services. He contributes to complex case diagnosis and maintains professional standards across the practice.
Cameron Rennie
Veterinary Surgeon
Recognised for exceptional patient care and client communication, Cameron provides compassionate veterinary treatment. His dedication to pet welfare has earned particular praise from clients requiring long-term pet support.
Ann-Marie Coughlan
Director
As practice director, Ann-Marie oversees clinical operations and team development. Her leadership focuses on maintaining high veterinary standards while ensuring client satisfaction through continuous service improvement.
Sophie Bush
Clinical Director
Leading clinical governance and professional development, Sophie ensures our veterinary team maintains cutting-edge medical knowledge. She specialises in advancing surgical care protocols within the practice.
Lorenzo Bianchini
Veterinary Surgeon
With a special interest in exotic animal medicine, Lorenzo provides expert care for non-traditional pets. His postgraduate qualifications enhance our capabilities in treating birds, reptiles, and small mammals.
Questions
What veterinary services do you offer for exotic pets?
We provide specialist care for birds, tortoises, lizards, and other exotic animals with experienced veterinary support tailored to their unique needs.
Do you provide 24-hour emergency veterinary care?
Yes, our practice offers continuous emergency services with fully equipped facilities and dedicated veterinary staff available at all times.
What are your standard consultation hours?
Routine appointments are available Monday to Friday 8:00am-6:30pm and Saturday 8:30am-12:30pm, with emergency care 24/7.
How can I access repeat prescriptions?
Repeat prescriptions can be ordered through our online form or by contacting the practice directly during operating hours.
Do you offer pet health insurance options?
We partner with Pet Proactive to provide tailored insurance plans that cover treatment costs and include special benefits for our registered clients.
What payment methods do you accept?
We accept major credit/debit cards and cash payments. Payment plans may be available for extensive treatments with prior arrangement.
