Expertise You Can Trust, Care You Can Count On
MSI Group is a leading global recruitment agency specialising in the recruitment of healthcare professionals around the world. With a strong presence in the UK and international markets, we have built a reputation for delivering exceptional recruitment services to our clients and candidates alike.
Our Mission & Values
At MSI Group, we are committed to delivering exceptional recruitment services that exceed our clients' expectations. Our mission is to provide innovative, tailored solutions that meet the unique needs of our clients, while ensuring a seamless and efficient recruitment process. Our values of excellence, integrity, and innovation drive everything we do, and we strive to be the partner of choice for healthcare recruitment.
Meet the Team
Our team of experienced recruiters, compliance experts, and support staff are dedicated to delivering exceptional service to our clients and candidates. With a deep understanding of the healthcare industry and a passion for what we do, our team is committed to providing personalized support and guidance throughout the recruitment process.
Frameworks and Accreditations
MSI Group is committed to upholding the highest standards of quality and compliance. We hold various frameworks and accreditations, including the Crown Commercial Service (CCS) framework, the National Health Service (NHS) framework, and the International Organization for Standardization (ISO) 9001:2015 certification.
Awards
MSI Group has received numerous awards and recognition for our exceptional recruitment services. We are proud to be recognized as one of the UK's leading healthcare recruiters, and our team is dedicated to continuing to deliver exceptional service to our clients and candidates.
Our Brands
MSI Group operates several brands, each specializing in a specific area of healthcare recruitment. MSI Recruitment specializes in placing healthcare professionals in temporary and permanent positions in NHS Trusts and UK private healthcare providers throughout the UK. MSI International helps UK healthcare providers access the global talent pool by recruiting healthcare staff from overseas. MSI Pharma specializes in providing interim and permanent staff to leading pharmaceutical, biotechnology, and medical device companies.
Our Services
MSI Group offers a range of recruitment services designed to meet the unique needs of our clients. Our services include temporary and permanent recruitment, contract and interim staffing, executive search, and recruitment process outsourcing. We also offer a range of value-added services, including compliance and regulatory support, payroll and billing services, and training and development programs.
Exceptional Customer Service
MSI International has received numerous glowing reviews from its clients, with most reviewers giving a 5-star rating. The common thread throughout these reviews is the exceptional customer service provided by the agency's staff. Reviewers have praised the team's professionalism, patience, and attentiveness to their needs, from the initial application process to the final onboarding phase.
Efficient and Supportive Staff
Several reviewers have highlighted the excellent work of specific team members, including Hygerta Gjoni, Latiefa Messina, Nik, Michelle, Dora, and Romaisa. These staff members have been credited with providing guidance, support, and reassurance throughout the recruitment process. Reviewers have appreciated their prompt responses to queries and their ability to address concerns in a timely and effective manner.
Effective Communication
The agency's communication skills have been a major factor in its success. Reviewers have praised the team's regular updates and notifications, which kept them informed of progress and ensured they felt supported throughout the process. This level of communication has helped alleviate anxiety and stress, allowing reviewers to focus on their goals.
Positive Experiences
Reviewers have shared positive experiences working with MSI International, citing the agency's efficiency, professionalism, and dedication to helping them achieve their goals. Many have expressed gratitude for the support and guidance provided by the agency's staff, which they believe contributed to their success.
Less Than Perfect Experience
However, one reviewer has noted a slightly less satisfactory experience, giving MSI International a 4-star rating. Despite this, the reviewer still expressed appreciation for the agency's staff and the services they provided.
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