Business Details
Emergency
services
Your Trusted GP Practice in Cradley Heath
Haden Vale Medical Practice has been serving the Cradley Heath community with comprehensive primary healthcare services. Our team of experienced GPs, nurses, and healthcare professionals utilise modern digital systems like RapidHealth and PATCHS to streamline patient triage and consultations while maintaining traditional face-to-face appointments. We offer routine and urgent care, home visits for vulnerable patients, and specialist clinics including family planning, menopause support, and chronic disease management.Our practice operates extended weekday hours and partners with local NHS services to ensure holistic patient care. We prioritise patient education through our Health A-Z resources and maintain strict professional standards with chaperone services during examinations.
Services
Appointments
Prescriptions
Health Checks
Vaccinations
Emergency Care
Home Visits
Online Consultations
Medical Reports
Travel Advice
Highlights and features
- We offer 24/7 NHS self-care advice through digital platforms
- Experienced GPs and healthcare professionals provide personalised care
- Online booking and prescription services for patient convenience
- Comprehensive health checks and specialist clinics available
- Emergency care support through NHS 111 and local hospitals
Services
Appointments
We offer various appointment options including telephone triage, face-to-face consultations, and video calls. Our system prioritises urgent cases while maintaining routine appointments for ongoing care. Patients can book appointments through the NHS App, online services, or by phone during our extended weekday hours.
Prescriptions
Our repeat prescription service requires annual medication reviews and regular blood tests for certain medications. Patients can order prescriptions online via SystmOnline or by submitting their repeat slip. We process requests within 48 hours and send prescriptions electronically to nominated pharmacies.
Emergency Care
For life-threatening emergencies, we advise calling 999. Non-urgent cases can access our daily emergency appointments through telephone triage. We also direct patients to local urgent care centres and NHS 111 services when our practice is closed or for non-life-threatening conditions.
Health Checks
We provide annual health checks for patients with long-term conditions and learning disabilities. Our services include cervical screening, menopause consultations, and chronic disease management clinics. These preventive measures help maintain patient health and detect potential issues early.
Online Services
Our digital platforms allow patients to book appointments, order prescriptions, and access medical advice 24/7. Systems like RapidHealth and PATCHS enable secure communication with healthcare professionals, while the NHS App provides additional self-care resources and vaccination booking capabilities.
Questions
How can I book an appointment?
You can book appointments through the NHS App, SystmOnline, by phone during our opening hours, or in person at our reception desk.
What emergency services do you offer?
We provide daily emergency appointments through telephone triage. For life-threatening situations, call 999. Use NHS 111 for urgent care outside our opening hours.
What health checks are available?
We offer annual health checks for long-term conditions, learning disabilities, menopause support, and cervical screening programmes.
Do you offer online consultations?
Yes, we provide online consultations through our digital platforms including RapidHealth, PATCHS, and the NHS App for convenient patient access.
