Your trusted partner for all your heating and plumbing needs
At The Duchy Gas Team, we are a family-run gas specialist business based in Truro, Cornwall. With over 10 years of trading and hundreds of 5-star Google reviews, we pride ourselves on being one of the most highly-rated family-run gas specialists in the region. Our team of experts has been providing top-notch services to customers in Truro, Falmouth, Redruth, Newquay, and surrounding areas.
Our Services
We offer a comprehensive range of services, including boiler installations, boiler repairs, gas safety certificates, hob installations, and fire servicing. We also provide landlord gas safety certificates, which are essential for landlords who rent out properties. Our team of experts is dedicated to providing you with expert advice and brilliant customer service. We can assist you with all your heating and plumbing requirements.
Our Commitment to Excellence
We are committed to providing the best possible standard at the lowest possible rate. We pride ourselves on our exceptionally high standards of workmanship, and our prices are always competitive and transparent. We understand that no one likes to spend more money than they have to, which is why we offer fair, transparent, and fixed fee pricing every time.
Our Team of Experts
Our team of expert technicians and tradesmen are well-equipped with the necessary skills and knowledge to handle all kinds of technical problems and gas engineering complexities. We ensure high standards of quality in all the jobs we undertake. Each of our boiler specialists is Gas Safe registered and is completely certified to handle your boiler repairs, breakdowns, and installation.
Why Choose Us?
We believe that there are many reasons why you should choose The Duchy Gas Team for all your boiler servicing and repair requirements. We are a family-run business that is dedicated to providing the highest possible standard of service to our customers. Our team of experts is committed to customer service, and we aim to respond faster to breakdowns than all of our competitors.
Customer Reviews Summary
Overview
Duchy Gas Team has received an overwhelmingly positive response from their customers, with all reviewers giving them a 5-star rating. The reviews highlight the company's efficiency, professionalism, and reliability in providing excellent heating system repair, maintenance, and installation services.
Services Provided
The services provided by Duchy Gas Team include:
- Gas boiler repairs
- Central heating system repairs
- Toilet repair
- Plumbing pipe repair
- Water heater repair
- Heating system installation
- Heating system maintenance
- Boiler servicing
- Radiator installation
Common Themes
Some common themes that emerged from the reviews include:
- Excellence in Customer Service: Many reviewers praised the company's customer service, citing friendly, helpful, and professional interactions with the team.
- Efficient and Reliable: Reviewers noted that the team is efficient, reliable, and prompt in their response to queries and repair requests.
- Professionalism and Expertise: The engineers were praised for their professionalism, knowledge, and tidiness while working on clients' properties.
- Competitive Pricing: Several reviewers mentioned that the prices charged by Duchy Gas Team are fair and competitive for the high-quality service provided.
Praise for Specific Team Members
Several reviewers specifically mentioned the excellent service provided by individual team members, including:
- Dax, the engineer, who was praised for his expertise, patience, and helpfulness.
- Jade, the administrative staff, who was commended for her efficient and friendly communication.
